“…Although much research has examined this question (Best & Addison, 2000;Centra, 1973Centra, , 1977Feldman, 1976Feldman, , 1986Marlin, 1987;Marlin & Niss, 1980;Schmelkin, Spencer, & Gellman, 1997), there is still little consensus as to what will help students form the most positive assessments of their classes and their instructors. For example, knowledge, enthusiasm, organisation, classroom management, fairness, openness and encouragement are positively correlated with students' views of good teaching (Feldman, 1976).…”