End-users’ knowledge and perception about security of clinical mobile health apps: A case study with two Saudi Arabian mHealth providers

Aljedaani, Bakheet; Ahmad, Aakash; Zahedi, Mansooreh; Babar, Muhammad Ali

doi:10.1016/j.jss.2022.111519

Cited by 19 publications

(16 citation statements)

References 31 publications

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“…The study results revealed that one of the limitations of using health management apps during COVID-19 was the preservation of patient information and confidentiality. Although mHealth apps offer many advantages, they also present substantial security and privacy challenges that may lead to data breaches, carrying potential social, legal, and financial ramifications [ 55 , 56 ].…”

Section: Discussionmentioning

confidence: 99%

A Systematic Review of Health Management Mobile Applications in COVID-19 Pandemic: Features, Advantages, and Disadvantages

Garavand,

Ameri,

Salehi

et al. 2024

BioMed Research International

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Introduction. With the increasing accessibility of smartphones, their use has been considered in healthcare services. Mobile applications have played a pivotal role in providing health services during COVID-19. This study is aimed at identifying the features, advantages, and disadvantages of health management mobile applications during COVID-19. Methods. This systematic review was conducted in PubMed, Scopus, and Web of Science using the related keywords up to November 2021. The original articles in English about the health management mobile applications in COVID-19 were selected. The study selection was done by two researchers independently according to inclusion and exclusion criteria. Data extraction was done using a data extraction form, and the results were summarized and reported in related tables and figures. Results. Finally, 12 articles were included based on the criteria. The benefits of mobile health applications for health management during COVID-19 were in four themes and 19 subthemes, and the most advantages of the application were in disease management and the possibility of recording information by users, digital tracking of calls, and data confidentiality. Furthermore, the disadvantages of them have been presented in two themes and 14 subthemes. The most common disadvantages are reduced adherence to daily symptom reports, personal interpretation of questions, and result bias. Conclusion. The study results showed that mobile applications have been effective in controlling the prevalence of COVID-19 by identifying virus-infested environments, identifying and monitoring infected people, controlling social distancing, and maintaining quarantine. It is suggested that usability, ethical and security considerations, protection of personal information, and privacy of users be considered in application design and development.

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Section: Discussionmentioning

confidence: 99%

A Systematic Review of Health Management Mobile Applications in COVID-19 Pandemic: Features, Advantages, and Disadvantages

Garavand,

Ameri,

Salehi

et al. 2024

BioMed Research International

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“…However, the adoption of mHealth apps in Saudi Arabia has not yet reached the anticipated benchmark [ 13 ]. Recent studies have highlighted concerns regarding the safety, privacy, and confidentiality of information exchanged via mHealth apps connected to CISs [ 11 , 15 ]. These challenges could be contributing factors to the low adoption rates among end users and patients.…”

Section: Introductionmentioning

confidence: 99%

“…However, a thorough understanding of their awareness regarding these issues is necessary to confirm this. For instance, previous studies have reported significant security and privacy issues that could potentially result in data breaches with severe social, legal, and financial repercussions [ 11 , 15 ]. Aljedaani et al [ 15 ] provided empirical evidence indicating that the majority of end users of mHealth apps were unaware of the existing security features.…”

Section: Introductionmentioning

confidence: 99%

“…For instance, previous studies have reported significant security and privacy issues that could potentially result in data breaches with severe social, legal, and financial repercussions [ 11 , 15 ]. Aljedaani et al [ 15 ] provided empirical evidence indicating that the majority of end users of mHealth apps were unaware of the existing security features. Furthermore, a recent study conducted within the context of mHealth apps in Saudi Arabia revealed that only a small number of participants were aware of adverse drug reactions, and many denied receiving prior education or attending events related to such mHealth apps [ 16 ].…”

Section: Introductionmentioning

confidence: 99%

“…Another noteworthy issue concerning the existing literature on mHealth apps in the KSA is the predominant focus on HCPs, with limited attention given to patients’ perspectives [ 15 ]. It is essential to balance both developers’ and users’ viewpoints to ensure that mHealth apps fulfill their intended objectives in enhancing health care service delivery.…”

Section: Introductionmentioning

confidence: 99%

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Patients and Stakeholders’ Perspectives Regarding the Privacy, Security, and Confidentiality of Data Collected via Mobile Health Apps in Saudi Arabia: Protocol for a Mixed Method Study

Alhammad,

Alajlani,

Abd-alrazaq

et al. 2024

JMIR Res Protoc

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Background There is data paucity regarding users’ awareness of privacy concerns and the resulting impact on the acceptance of mobile health (mHealth) apps, especially in the Saudi context. Such information is pertinent in addressing users’ needs in the Kingdom of Saudi Arabia (KSA). Objective This article presents a study protocol for a mixed method study to assess the perspectives of patients and stakeholders regarding the privacy, security, and confidentiality of data collected via mHealth apps in the KSA and the factors affecting the adoption of mHealth apps. Methods A mixed method study design will be used. In the quantitative phase, patients and end users of mHealth apps will be randomly recruited from various provinces in Saudi Arabia with a high population of mHealth users. The research instrument will be developed based on the emerging themes and findings from the interview conducted among stakeholders, app developers, health care professionals, and users of mHealth apps (n=25). The survey will focus on (1) how to improve patients’ awareness of data security, privacy, and confidentiality; (2) feedback on the current mHealth apps in terms of data security, privacy, and confidentiality; and (3) the features that might improve data security, privacy, and confidentiality of mHealth apps. Meanwhile, specific sections of the questionnaire will focus on patients’ awareness, privacy concerns, confidentiality concerns, security concerns, perceived usefulness, perceived ease of use, and behavioral intention. Qualitative data will be analyzed thematically using NVivo version 12. Descriptive statistics, regression analysis, and structural equation modeling will be performed using SPSS and partial least squares structural equation modeling. Results The ethical approval for this research has been obtained from the Biomedical and Scientific Research Ethics Committee, University of Warwick, and the Medical Research and Ethics Committee Ministry of Health in the KSA. The qualitative phase is ongoing and 15 participants have been interviewed. The interviews for the remaining 10 participants will be completed by November 25, 2023. Preliminary thematic analysis is still ongoing. Meanwhile, the quantitative phase will commence by December 10, 2023, with 150 participants providing signed and informed consent to participate in the study. Conclusions The mixed methods study will elucidate the antecedents of patients’ awareness and concerns regarding the privacy, security, and confidentiality of data collected via mHealth apps in the KSA. Furthermore, pertinent findings on the perspectives of stakeholders and health care professionals toward the aforementioned issues will be gleaned. The results will assist policy makers in developing strategies to improve Saudi users’/patients’ adoption of mHealth apps and addressing the concerns raised to benefit significantly from these advanced health care modalities. International Registered Report Identifier (IRRID) DERR1-10.2196/54933

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Why do generation X customers use wearable fitness technology equipment after recovering from coronavirus? The role of perceived health risks

Khoa,

Huynh

2024

Heliyon

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End-users’ knowledge and perception about security of clinical mobile health apps: A case study with two Saudi Arabian mHealth providers

Cited by 19 publications

References 31 publications

A Systematic Review of Health Management Mobile Applications in COVID-19 Pandemic: Features, Advantages, and Disadvantages

A Systematic Review of Health Management Mobile Applications in COVID-19 Pandemic: Features, Advantages, and Disadvantages

Patients and Stakeholders’ Perspectives Regarding the Privacy, Security, and Confidentiality of Data Collected via Mobile Health Apps in Saudi Arabia: Protocol for a Mixed Method Study

Why do generation X customers use wearable fitness technology equipment after recovering from coronavirus? The role of perceived health risks

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