“…Similarly, Bakker and Bal () demonstrated that engaged employees received higher supervisor‐rated scores for both in‐role and extra‐role performance (see also Bakker, Demerouti, & Verbeke, ). Furthermore, work engagement has been shown to predict personal initiative (i.e., proactive behaviour) (Hakanen, Perhoniemi, & Toppinen‐Tanner, ), clinical productivity and performance‐based pay (Hakanen & Koivumäki, ), and organizational citizenship behaviour (Simbula & Guglielmi, ). At the organizational level of performance, work engagement has been linked with the financial returns of the company (Xanthopoulou, Bakker, Demerouti, & Schaufeli, ) and with client satisfaction (Salanova, Agut, & Peiró, ).…”