Engagement in Online Social Networks: The Impact of Self-Disclosure and Humor

Imlawi, Jehad; Gregg, Dawn G.

doi:10.1080/10447318.2013.839901

Cited by 42 publications

(21 citation statements)

References 143 publications

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“…Prior research has found that users who explore a usable system made less errors, and experienced higher accuracy and increasing computer usage [60]. These factors were found, in turn, to be connected to users' engagement [38]. Most prior research in e-commerce found a strong connection between e-commerce website's usability and purchase intention [61,62].…”

Section: Fig 2 Pls Results Discussion and Implicationsmentioning

confidence: 99%

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Health Website Success: User Engagement in Health-Related Websites

Imlawi¹

2017

Int. J. Interact. Mob. Technol.

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Abstract-Increasing number of online users are accessing health-related websites on the Internet, and rely on it to get answers for their health questions. Health care providers try to develop websites that focus on the users' needs. One of the key factors, to develop users' driven health-related websites, is the focus on users' engagement.This study proposes a research model to investigate what factors are critical to users' engagement in health-related websites. Accordingly, three factors were identified; website usability, website interactivity, and users' perceived quality of health information. Little research has previously explored such a thorough list of factors that affect users' engagement in health-related websites.240 respondents have participated in an online survey, to test the research model. Results show that the influence of the engagement antecedents, identified by the study, is significant. These factors explain a great percentage of the variance for the engagement. The study is finally concluded by implications for theory and practice.Keywords-website usability, website interactivity, engagement, health information quality, human computer interaction IntroductionResearch found that online users frequently access health-related websites to search for online health information [1]. Questions posted online, by these users, are considered as beneficial and engaging dialogues. Interactive communication that provide quick and recent responses may also contribute to a sense of online social presence, which may also be perceived as beneficial by online users.Interactivity has been defined as responsiveness, control, and reciprocity between a website and their users. Interactivity is a type of two-way communication between a user and the website [2]. Significance of website interactivity is well established in IS literature. However, Liu & Shrum (2002) found that the effect of interactivity on online users' behavior requires more investigations, to generate specific design guidelines for online websites to be more interactive [2].When online users choose to explore a web environment, they are also choosing to interact with it [3]. Therefore, websites' designers are required to support this interaciJIM

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Section: Fig 2 Pls Results Discussion and Implicationsmentioning

confidence: 99%

“…Imalwi & Gregg (2014) found that increasing computer usage is linked to user engagement [38]. Nantel & Senecal (2009) suggest that users tend to complete their task on the website when there was no download delay [39], due to high perceived usability.…”

Section: Website Usabilitymentioning

confidence: 99%

Health Website Success: User Engagement in Health-Related Websites

Imlawi¹

2017

Int. J. Interact. Mob. Technol.

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“…Engagement in SNSs groups brings more reasons for these group members to adopt e-WOM published in these groups. Research showed that engaged users spend more time online (Imlawi and Gregg, 2014) and hence, be affected more by online contents. Our results were consistent with prior research that found that users describe systems, which are perceived by them as engaging, as attractive systems (Mayes, 1992), and systems that encourage users to finish their activities (Laurel, 1991) We also investigated the impact of message adoption by SNSs users on their sharing behavior intention.…”

Section: Discussionmentioning

confidence: 99%

E-WOM Adoption and Sharing Behavior in Social Network Sites: The Impact of Engagement in SNSs

Imlawi¹

2017

IBR

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Social network sites (SNSs) is becoming a credible source of online information. Despite the increasing use of social networks in message persuasion literature, there is still a need for investigating the role it can play in users' adoption of online information and its impact on users' sharing behavioral intention of this online information. This research utilizes the peripheral route in elaboration likelihood model to investigate the impact of source credibility on engagement in SNSs and on e-WOM adoption, the impact of engagement in SNSs and recommendation rating on e-WOM adoption, and the impact of e-WOM adoption on sharing behavioral intention.The findings suggest that factors, that are not directly related to the online message content, like source credibility, recommendation rating, and online users' engagement in SNSs groups, positively impact online information adoption by SNSs users, and their sharing behavioral intention of this online information. The study is finally concluded by suggesting the theoretical implications, and by providing strategies for firms to adjust their online activities in order to succeed in improving their customers' engagement, and their customers' adopting of these firms' products and services' information.

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“…While there is a growing interest in discussing how humor might enhance consumers' engagement in online social networks [21] and on social media [33], the effect that gender differences may have on consumers' responses towards social media is also becoming a concern of scholars. For example, Lim et al [29] reported that females consistently showed higher social media site satisfaction and loyalty than did males.…”

Section: Introductionmentioning

confidence: 99%

An Exploratory Study on Consumers Attention towards Social Media Advertising: An Electroencephalography Approach

Wang

Doong

2017

Proceedings of the 50th Hawaii International Conference on System Sciences (2017)

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Engagement in Online Social Networks: The Impact of Self-Disclosure and Humor

Cited by 42 publications

References 143 publications

Health Website Success: User Engagement in Health-Related Websites

Health Website Success: User Engagement in Health-Related Websites

E-WOM Adoption and Sharing Behavior in Social Network Sites: The Impact of Engagement in SNSs

An Exploratory Study on Consumers Attention towards Social Media Advertising: An Electroencephalography Approach

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Engagement in Online Social Networks: The Impact of Self-Disclosure and Humor

Cited by 42 publications

References 143 publications

Health Website Success: User Engagement in Health-Related Websites

Health Website Success: User Engagement in Health-Related Websites

E-WOM Adoption and Sharing Behavior in Social Network Sites: The Impact of Engagement in SNSs

An Exploratory Study on Consumers Attention towards Social Media Advertising: An Electroencephalography Approach

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Product

Resources

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An Exploratory Study on Consumers Attention towards Social Media Advertising: An Electroencephalography Approach