2023
DOI: 10.1016/j.invent.2023.100647
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Engagement with a nationally-implemented digital behaviour change intervention: Usage patterns over the 9-month duration of the National Health Service Digital Diabetes Prevention Programme

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Cited by 8 publications
(8 citation statements)
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“…A recent quantitative analysis exploring engagement with the NHS-DDPP found that the group support functions were very rarely used across the provider programmes, although there was some engagement with the group chats during the first 3 months of the programme when health coach moderation was also provided. 35 The current qualitative study complements these previous findings. Service users suggested that the health coaches helped to increase engagement and rapport within the group chats, and this format of support received more positive feedback compared to experiences with the group discussion forums which was mixed.…”
Section: Discussionsupporting
confidence: 81%
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“…A recent quantitative analysis exploring engagement with the NHS-DDPP found that the group support functions were very rarely used across the provider programmes, although there was some engagement with the group chats during the first 3 months of the programme when health coach moderation was also provided. 35 The current qualitative study complements these previous findings. Service users suggested that the health coaches helped to increase engagement and rapport within the group chats, and this format of support received more positive feedback compared to experiences with the group discussion forums which was mixed.…”
Section: Discussionsupporting
confidence: 81%
“… 36 Further, the current study adds context to how service users engaged with these groups. Although previous research has found that users rarely posted or interacted with comments on the open group discussion forums, 35 some service users in this study reported to read group posts without further engagement, describing that it was reassuring to know the groups were there if they needed them. The literature has already distinguished between the ‘posters’ and ‘lurkers’ in online support groups, 27 suggesting that users can still benefit from online group support passively.…”
Section: Discussioncontrasting
confidence: 58%
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“…Research on the digital NHS-DPP has found that people on the digital programme have increased engagement with key intervention components such as setting goals and monitoring their health behaviours when they receive interaction with a health coach associated with those components. 29 This programme of work has found that health coaches in the digital NHS-DPP help to increase engagement, motivation and accountability for service users on the programme. 30 More research is needed to better understand the amount of health coach support required to keep users engaged in these digital programmes and how this support is best delivered (e.g.…”
Section: Engagement In Diabetes Prevention Programmesmentioning
confidence: 99%
“…Studies of the NHS-digital-DPP have described the features of the interventions [38,39], people's attitudes toward use [28], and the features that people engage with over the 9-month program [40]. However, there has yet to be any research exploring the way in which service providers have designed the NHS-digital-DPP to promote participant engagement or describing early use.…”
Section: Engagement With Dhismentioning
confidence: 99%