Proceedings of the 22nd Annual International Conference on Design of Communication: The Engineering of Quality Documentation 2004
DOI: 10.1145/1026533.1026550
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Engineering creativity

Abstract: In response to the steadily increasing adoption of content management strategies such as single sourcing in the practice of technical communication, many critics have noted the absence of adequate theory underlying such implementations. This article surveys the theoretical literature currently informing content management, discusses two traditional ways in which new theories develop, and proposes a third "hybrid" approach to theory creation. This approach is then applied by using a critical analysis of the Bau… Show more

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