Enhanced Performance Assessment of Airlines with Integrated Balanced Scorecard, Network-Based Superefficiency DEA and PCA Methods

Aydın, Umut; Karadayı, Melis Almula; Ülengin, Füsun; Ülengin, Kemal Burç

doi:10.1007/978-3-030-52406-7_9

Cited by 4 publications

(2 citation statements)

References 64 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Overall, these impacts largely match the effects that would be expected in a real airline business setting. 84–87…”

Section: Resultsmentioning

confidence: 99%

“…Overall, these impacts largely match the effects that would be expected in a real airline business setting. [84][85][86][87] Scenario 2: Better customer-oriented Processes. This real-life airline business scenario is based on the assumption that the values of the following VRs are positively affected as reflected by its initialization vector: Customer-Centric Proposition (0.9), Customer Experience (0.9), Innovation (0.9), Process and Cost Optimization (0.9), and Information Management (0.9).…”

Section: Avcn Testing Scenariosmentioning

confidence: 99%

See 1 more Smart Citation

Unraveling the airline value creation network with fuzzy cognitive maps

Navarro-Meneses

2022

International Journal of Engineering Business Management

View full text Add to dashboard Cite

The creation of value is a critical factor that determines the competitive capacity of firms and their ability to survive. Notwithstanding its importance, value creation usually becomes a fuzzy concept that is difficult to grasp, especially when increasingly complex elements of reality are incorporated into its analysis. Building on the narrative of the firm as a complex adaptive system, this article provides empirical evidence showing value creation as emergent behavior resulting from hyper-connected value repositories. Several implications for scholars and practitioners are discussed. For scholars, expert knowledge is provided from 28 airline industry executives around the world together with a method based on fuzzy cognitive maps that allows modeling and simulating value creation in airlines through 26 value repositories and 77 interdependencies. For practitioners, the article raises awareness of the need to incorporate a complexity mindset into value creation analysis and smooths the transition towards a value performance management tool.

show abstract

“…Overall, these impacts largely match the effects that would be expected in a real airline business setting. 84–87…”

Section: Resultsmentioning

confidence: 99%

Section: Avcn Testing Scenariosmentioning

confidence: 99%

Unraveling the airline value creation network with fuzzy cognitive maps

Navarro-Meneses

2022

International Journal of Engineering Business Management

View full text Add to dashboard Cite

show abstract

Model for evaluating the competitive potential of solar PV system installers

Rigo,

Siluk,

Lacerda

et al. 2023

Solar Energy

View full text Add to dashboard Cite

Restoran Zi̇nci̇rleri̇ İçi̇n Entegre Bi̇r Performans Ölçüm Çerçevesi̇: İstanbul'da Bi̇r Vaka Çalişmasi

PINARBAŞI>

Aydın

Karadayı

et al. 2022

Endüstri Mühendisliği

View full text Add to dashboard Cite

Companies that continue to operate in a competitive market strive the most efficient use of their resources in order to remain competitive. Nowadays, with increasing customer feedback, properly analyzing customer needs and requests and producing services in accordance with expectations have become increasingly important due to the large number of companies competing in the same market, and this is especially important to be at the forefront of competitors in the food services industry. There are risks and uncertainties owing to the continuously changing demand for food service enterprises, the difficulty to regulate interest and comparable charges, the competitive environment, and currency rate hikes. In light of all of these circumstances, restaurants require a versatile tool to effectively measure and analyze their performance. Therefore, this study combines Principal Component Analysis (PCA) and Categorical Data Envelopment Analysis (CAT-DEA) to analyze the performance of 15 dealers in Istanbul, divided into three categories: steakhouse, kebab, and meatball-doner. The results demonstrate that each category has just one efficient restaurant, for a total of three efficient restaurants out of fifteen. In addition to the suggested CAT-DEA-based framework, three research hypotheses are constructed and analyzed to investigate the link between restaurant performance and various environmental factors (or relevant indicators) in the food service industry.

show abstract

Enhanced Performance Assessment of Airlines with Integrated Balanced Scorecard, Network-Based Superefficiency DEA and PCA Methods

Cited by 4 publications

References 64 publications

Unraveling the airline value creation network with fuzzy cognitive maps

Unraveling the airline value creation network with fuzzy cognitive maps

Model for evaluating the competitive potential of solar PV system installers

Restoran Zi̇nci̇rleri̇ İçi̇n Entegre Bi̇r Performans Ölçüm Çerçevesi̇: İstanbul'da Bi̇r Vaka Çalişmasi

Contact Info

Product

Resources

About