Enhanced Roles and Traits of the Engineer in Assessing Claims

Abdul-Malak, Mohamed-Asem; Hamdan, Salim Bou; Demachkieh, Farah

doi:10.1061/(asce)la.1943-4170.0000398

Cited by 5 publications

(4 citation statements)

References 34 publications

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“…As a result, it is not unusual to see both parties failing to benefit from obvious win-win options [32][33][34]. Additionally, as engineering professionals are involved in managing conflicts arising under construction contracts, it is vital to understand the spectrum of the increased claim administration roles that engineers are called to exercise, and the necessary traits, practices, and requirements that are observed when these roles are fulfilled [35].…”

Section: The Role Of the Human Factor In Construction Conflictsmentioning

confidence: 99%

“…In the current subsection, recent studies attempting to explore in detail how the human factor affects construction conflicts are examined. Table 5 presents the recent studies related to the domain of human factor in construction claims and their findings, revealing that the effects of the human factor can be observed early on during the procurement phase of a project [36], during other stages of the project lifecycle as far as building construction projects are concerned (design, construction, services installation, maintenance) [37], or at the early stages of the claim evolution process [35]. Professionalism.…”

Section: The Role Of the Human Factor In Construction Conflictsmentioning

confidence: 99%

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Claim Management and Dispute Resolution in the Construction Industry: Current Research Trends Using Novel Technologies

Kalogeraki,

Antoniou

2024

Buildings

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In the Architecture, Engineering and Construction (AEC) industry claims arise frequently, often resulting in disputes. Claim management should be efficient to prevent claims from escalating into disputes, and if disputes are still unavoidable, they should be resolved without delay for the construction process to resume. First, by conducting a bibliometric review, this paper attempts to investigate the literature on construction claims and dispute resolution practices by employing the Scopus database and VOSviewer to retrieve and analyze related sources. The overall trend of research by country, source, and authors is detected, and the emergence of novel technologies such as BIM, blockchain, and smart contracts appearing after 2020 concerning the investigation into construction claim management and dispute resolution was identified. Second, a content analysis on the most recent publications published between 2020 and 2022 was undertaken, indicating six main research themes that represent current research trends. The employment of novel technologies to enhance claim management and dispute resolution practices in the AEC sector is identified, as well. Finally, in order to assist construction professionals and researchers in their work to address construction claims and disputes more efficiently, potential research directions are proposed.

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Section: The Role Of the Human Factor In Construction Conflictsmentioning

confidence: 99%

Section: The Role Of the Human Factor In Construction Conflictsmentioning

confidence: 99%

Claim Management and Dispute Resolution in the Construction Industry: Current Research Trends Using Novel Technologies

Kalogeraki,

Antoniou

2024

Buildings

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“…The human factor is also one of the deciding factors when it comes to dispute resolution, as it is not uncommon to find disputants missing the chance of capturing win-win options even when these are notable [30][31][32]. Additionally, as engineering professionals are involved in managing claims and disputes arising under construction contracts, it is vital to understand the spectrum of the enhanced claim administration roles that engineers are called to exercise and the necessary traits, practices, and requirements that are observed when these roles are fulfilled [33].…”

Section: The Role Of the Human Factor In Construction Conflictsmentioning

confidence: 99%

“…In the current subsection, recent studies attempting to explore in detail how the human factor affects construction conflicts are examined. Table 5 presents some of the most characteristic recent studies related to the domain of human factor in construction claims and their findings, revealing that the effects of the human factor can be observed early on during the procurement phase of a project [34], during other stages of the project life-cycle as far as building construction projects are concerned (design, construction, services installation, maintenance) [35], or at the early stages of the claim evolution process [33].…”

Section: The Role Of the Human Factor In Construction Conflictsmentioning

confidence: 99%

Claim Management and Dispute Resolution in the Construction Industry: Current Research Trends Using Novel Technologies

Kalogeraki,

Antoniou

2024

Preprint

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Claims arising frequently in the Architecture, Engineering and Construction (AEC) industry usually result in disputes, leading to all sorts of negative implications for a project. Claims need to be managed efficiently, and in case they evolve into disputes, they need to be resolved as soon as possible so that the construction process can resume. In this paper, a bibliometric review is carried out to explore the existing literature regarding construction claims and dispute resolution methods employed in construction projects. Using VOSviewer and the Scopus database, relevant literature is retrieved and analyzed using keyword searches, including "construction claim” and "construction management". The detected research themes provide future researchers with potential research directions. A gap in the research regarding the emergence of terms such as “blockchain”, “smart contracts”, and "building information modelling (BIM)" appearing only recently after 2020 in the literature regarding the construction claims and disputes research area was determined. Therefore, a content analysis of the most recent publications employing these and other novel technologies is conveyed. Ultimately, the main research trends and potential research directions for assisting researchers and construction professionals in their efforts to address construction claims and disputes in sustainable and efficient ways are discussed.

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Bridging the gap: Reintegrating legal perspectives into project management

Castro,

Sainati

2024

Project Leadership and Society

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Enhanced Roles and Traits of the Engineer in Assessing Claims

Cited by 5 publications

References 34 publications

Claim Management and Dispute Resolution in the Construction Industry: Current Research Trends Using Novel Technologies

Claim Management and Dispute Resolution in the Construction Industry: Current Research Trends Using Novel Technologies

Claim Management and Dispute Resolution in the Construction Industry: Current Research Trends Using Novel Technologies

Bridging the gap: Reintegrating legal perspectives into project management

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