“…Sentiment analysis is a computerized technology that can help and analyze a textual opinion sentence which works by understanding and extracting it like text mining to produce sentiment information [16][17][18]. Sentiment analysis, also called opinion mining, is a field of study that analyzes opinions, sentiments, evaluations, judgments, attitudes, and emotions towards entities such as products, services, organizations, individuals, issues, events, topics, and their attributes [19].…”