Enhancement of information seeking using an information needs radar model

Shih, Cho-Wei; Chen, Ming-Yen; Chu, Hui-Chuan; Chen, Yuh‐Min

doi:10.1016/j.ipm.2011.08.010

Cited by 10 publications

(4 citation statements)

References 32 publications

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“…Information seeking is the process or activity of attempting to obtain information in both human and technological contexts (Shih et al, 2011). Long before the invention of computers, the most prevailing information seeking option was the use of other people as valuable information sources.…”

Section: Introductionmentioning

confidence: 99%

Almighty Twitter, what are people asking for?

Liu

Jansen

2012

Proc of Assoc for Info

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With the advance of modern technology, social networking sites, such as Twitter, are becoming increasingly important information sources for people to find answers to their questions. Given such trend, in this project, we report results from our analysis of 10,000 English-written question tweets with expectations of helpful answers (which we call "information seeking tweets" in the following paper) collected in one week period. We explore the topical characteristics and patterns demonstrated in people's information seeking behaviors under online social contexts. In particular, through our topical comparisons between social search, traditional search and real time search, we find that social information seekers show more personalized requirements and more timely needs. Technology, healthcare and education related questions appeared extremely frequent among questions asked on Twitter, along with a desire to pursue help from experts in these areas. In addition to our findings on the topical domains, we also observe that social search contains a significantly less proportion of direct communication than general tweets, showing user's relatively higher openness to diversified answers. Our results also indicate the important role that time and location play in social information seeking context. Based on these findings, implications for future design of social search systems or tools are discussed at the end.

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Section: Introductionmentioning

confidence: 99%

Almighty Twitter, what are people asking for?

Liu

Jansen

2012

Proc of Assoc for Info

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“…Information needs could be elicited using several types of data collection methods, such as semi-structured interviews [36,37] or focus group interviews [38]. Some studies also develop information needs models, see for instance [39,40].…”

Section: Methodsmentioning

confidence: 99%

Information Needs of Gravel Road Stakeholders

Abbas

Kans

2022

Infrastructures

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Within any ecosystem, information sharing is essential. In this paper, the Swedish gravel road ecosystem is studied, where information plays a crucial role for the effective management of operations and maintenance. However, efficient information sharing is not enabled due to the lack of appropriate information systems. For addressing this issue, this paper intends to elicit information needs of gravel road stakeholders to support the design of a cloud-based information system. The main purpose is to explore the information needs of stakeholders within the Swedish gravel road ecosystem. Data were collected through in-depth semi-structured interviews with 11 participants representing key stakeholders in the ecosystem. Template analysis was used for analyzing the interview results. The major findings were a set of information needs covering road identification and condition, weather conditions, accessibility and traffic, maintenance policy, and sensor data. The results form a comprehensive information model for the further development of a cloud-based gravel road management system that would contribute to increased traffic safety and comfort, lower maintenance and management costs, and better decision-making abilities.

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“…Savolainen (2017) argued that information needs might provide the driving force for longer-term information-seeking, driving the next cycle and extending the process forward. In addition, several studies have used information-seeking processes and outputs to understand information needs (Shenton and Dixon, 2005; Shih et al. , 2012).…”

Section: Research Backgroundmentioning

confidence: 99%

The complex information needs of Chinese parents of children with autism spectrum disorder

Han,

Zhong,

Hansen

2023

OIR

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PurposeThis study aims to explore the information needs of Chinese parents of children with Autism Spectrum Disorder (ASD) and how these needs evolve as their children develop.Design/methodology/approachThis study collated 17,122 questions regarding raising children with ASD via the Yi Lin website until November 2021.FindingsThe information needs of parents of children with ASD were classified into two categories: 1) Cognition-motivation: related to children with ASD; and 2) Affection-motivation: related to their parents. Child development causes the adaptation of information needs of these parents. Within the first three years, nine different topics of these parents' information needs were identified. Major information needs at this stage are as follows: intervention content, intervention methods and pre-diagnosis questions. During the ages of three to six years, there were 13 topics of information needs for parents, focusing on three areas: intervention content, intervention methods and diagnosis and examination. There are eight topics of information needs post six years. Parents are more concerned with the three topics of intervention content, life planning and intervention methods.Originality/valueThis novel study indicates the complex and changing information needs of parents of children with ASD in China. It may enhance the understanding of the information needs of these parents at theoretical and practical levels, provide support for them to understand their own information needs and provide a reference for relevant government and social organisations to provide targeted information services for them.Peer reviewThe peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-04-2022-0247

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Enhancement of information seeking using an information needs radar model

Cited by 10 publications

References 32 publications

Almighty Twitter, what are people asking for?

Almighty Twitter, what are people asking for?

Information Needs of Gravel Road Stakeholders

The complex information needs of Chinese parents of children with autism spectrum disorder

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