“…Specific things that service providers are encouraged to know include the individual's health status and prognosis (Gestuvo, 2012), his/her goals, preferences, needs, values, and priorities, particularly as these pertain to daily life (Haitsma, et al, 2014; Rodgers et al, 2012). Their personal histories, significant life stories, social networks (Boyd, McNabney, & Brandt, 2012), and what he or she believes will help promote recovery or optimise well‐being should also be considered (Frazee, 2011).…”