Enhancing Competitive Capabilities of Healthcare SCM through the Blockchain: Big Data Business Model’s Viewpoint

Abstract

The reasons why supply chain management (SCM) needs blockchain technology include simplification of transaction procedures, time and cost reductions, and reliability improvement. This study emphasizes the necessity of introducing a blockchain-based joint logistics system to strengthen the competency of medical SCM and proposes a healthcare supply chain management (HSCM) competency measurement item through an analytic hierarchy process. The variables needed for using blockchain-based joint logistics are the performance expectations, effort expectations, promotion conditions, and social impact of the unified theory of acceptance and use of technology (UTAUT) model, as well as the HSCM competency results in increased reliability and transparency, enhanced SCM, and enhanced scalability. By analyzing the importance of securing reliability based on blockchain technology in the establishment of a supply chain network for HSCM competency, we reveal that joint logistics can be achieved, and synergistic effects can be created by implementing the integrated database to secure HSCM competency. Strengthening partnerships, such as joint logistics, will eventually lead to HSCM competency. In particular, HSCM should seek ways to upgrade its competitive capabilities through big data analysis based on the establishment of a joint logistics system.

The Potential Application of Blockchain and Control Tower in Domestic Forwarding Business in Indonesia

“…1) H1: Supply Chain Issue (SCI) have a significant impact related to the Perceived Usefulness (PU) (Nuryyev et al 2020;Jung, 2022;Chowdhury et al 2022).…”

“…Supply Chain Issue defined as problem that arise on daily business activities which indicated needed solutions from Blockchain and Control Tower. Exogenous variable for Supply Chain Issue have observed variable as follows: lack of visibility which express that information on supply chain across operational and financial still low (Wu et al 2017;Kamble et al 2019;Balci et al 2021), less scalability is talking about system capability to adaptable for information sharing based on volume transaction (Hellani et al 2020;Kfoury, 2021;Jung, 2022) payment delay explain that problem in cash received from customer (Marbouh et al 2020;Irannezhad, 2020;Tseng et al 2021), and ineffective administration defined as too much involvement of document which arise inefficient process during supply chain activities (Feyissa et al 2019;Patsavellas et al 2021;Keresztes et al 2022). Technologies readiness express as a capability of Blockchain and Control Tower system information to support the supply chain activities.…”

“…Çolak et al 2022;Saputra et al 2022), and the last observed variable was social influence which express as influence from user around that correlated to trusting level of this system(Saputra et al 2022;Jung, 2022). process due to under threshold limit.…”