Objectives. To determine change in cultural competency knowledge and perceived confidence of second-year pharmacy students to deliver culturally competent care after completing a required cultural competency curriculum. Design. Cultural competence material was covered in the second-year PharmD curriculum through lectures, laboratories, and an experiential/out-of-class assignment. Assessment. Eighty-five second-year (P2) pharmacy students completed a survey which assessed influence of classroom activities related to cultural competence. Mean values for knowledge and perceived confidence were significantly higher for posttest compared to pretest ( p , 0.01), after cultural competency activities. Focus groups were used to solicit students' opinions on instructional effectiveness, relevance of activities, and areas for enhancement. Conclusion. The cultural competency curriculum increased pharmacy students' awareness of and confidence in addressing cultural diversity issues that affect pharmaceutical care delivery.Keywords: culture, cultural competence, diversity, assessment
INTRODUCTIONThe United States population is becoming more diverse, with significant increases in numbers and proportions of people representing various ethnic groups.1 The US Census Bureau's national population projections predict that by the year 2050, less than 53% of the US population will be non-Hispanic white; 16% will be black; 23% of Hispanic origin; 10% Asian and Pacific Islander; and about 1% American Indian.1 Clearly, future pharmacists will have to interact with patients from diverse backgrounds who have different languages and cultures, as well as different opinions, beliefs, behaviors, and practices about healthcare and illness. These differences directly impact the patient-provider communication process 2 and may increase healthcare disparities.3 Helping pharmacists become culturally competent is a cited approach to eliminate long-standing health disparities.
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Culture and Cultural CompetenceCulture is the first and most important frame of reference from which one's identity evolves.7 Culture refers to integrated patterns of human behaviors that include the language, thoughts, communications, actions, customs, beliefs, values, and institutions of racial, ethnic, religious, or social groups.5 Culture can be defined as a mix of beliefs, values, and behavior that are shared within a group of people. 8 Patients from diverse cultural background may bring to the healthcare setting various preformed perspectives, beliefs, and behaviors regarding health and well-being. These preconceived beliefs about health and the healthcare system may affect the patient-provider communication.Cultural competence is an important tool for dealing with culturally diverse patients, and is a key measure of quality of care for patients from diverse cultural backgrounds. 9 There are many accepted definitions of cultural competence in the literature.10,11 The US Department of Health and Human Services defines cultural competence as the level of knowledge-based...