2024
DOI: 10.1108/jwam-10-2023-0111
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Enhancing public accountability in a city authority

Christopher Neil Makanga,
Laura A. Orobia,
Twaha Kigongo Kaawaase
et al.

Abstract: PurposeThis paper seeks to provide a multi-theoretical explanation of the living practice of a public entity found in Uganda, an African developing country, which successfully enhanced public accountability.Design/methodology/approachA qualitative narrative enquiry through storytelling was used to portray the practices of public accountability. The perceptions of various individuals were obtained using in-depth interviews, from which a coherent story structured under the themes of context, actions, results and… Show more

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