Enhancing social capital in our stakeholder networks

Dunne, Mary

doi:10.1629/uksg.530

Cited by 5 publications

(4 citation statements)

References 19 publications

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“…This structural hole filling behavior of stakeholders helps connect the appropriate resources with the appropriate needs, which, in nature, is a means of mobilizing, sharing, exchanging, and utilizing resources, and plays a significant role in increasing their CSR performance. Hence, we echo the concept of “bridging” social capital (Dunne), 79 which emphasizes the resources achieved from knowing others, as a saying goes, “it’s not what you know but who you know that matters”. By bridging links between individuals who would not otherwise interact, stakeholders can obtain rapid access to useful information, knowledge, and resources, such as a vision of options otherwise unseen, which help them connect the appropriate resources with the appropriate needs precisely and quickly to solve problems occurred during their CSR implementation.…”

Section: Discussionmentioning

confidence: 91%

Exploring The Role of Guanxi in CSR performance and Knowledge Management of a Stakeholder Network: A Case of iStone, China

Liu¹,

Zhu²,

Yan³

2022

PRBM

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Background CSR performance is significantly affected by the degree of knowledge exchange. As Chinese firms have increasingly engaged in CSR activities, significant attention has been paid to how groups of stakeholders share and exchange knowledge resources strategically to increase their CSR performance. A guanxi network is an important facilitator in the mobilization of knowledge in CSR activities. This study explores how stakeholders strategically leverage their guanxi and structural holes to affect the efficacy of knowledge exchange to increase CSR performance. Methods A mixed-methods research approach was employed to gather data from the stakeholders of a Chinese digital firm iStone. Specifically, 325 questionnaires and social network analyses were collected as well as 55 semi-structured interviews were conducted to test the hypotheses. Results As a result, structural holes impede knowledge exchange among stakeholders in their guanxi network, but guanxi moderates this impeding effect. In addition, knowledge exchange promotes CSR performance. Conclusion By developing a mechanism to reveal how stakeholders’ structural hole filling behavior influences their CSR performance, our study places an emphasis on reciprocal resource exchange which generates several implications for CSR performance enhancement. In addition, by demonstrating how structural hole controllers’ become ‘structural hole fillers’ under the moderating influence of guanxi, this study recognizes the cultural contingency that conditions the effect of structural holes on knowledge exchange. This study also suggests stakeholders to cultivate guanxi with their network members who own yet-to-be-filled structural holes to fill their holes and increase firms sustainable performance by giving renqing , returning renqing , earning mianzi and giving mianzi .

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Section: Discussionmentioning

confidence: 91%

Exploring The Role of Guanxi in CSR performance and Knowledge Management of a Stakeholder Network: A Case of iStone, China

Liu¹,

Zhu²,

Yan³

2022

PRBM

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“…Such reciprocal resource mobilization plays a significant role in creating values for innovation. Hence, we echo the concept of "bridging" social capital (Padula, 2008;Tiwana, 2008;Putnam, 2000;Dunne, 2020), which emphasizes the resources achieved from knowing others, as the saying goes, "it's not what you know but who you know that matters." By bridging links between individuals who would not otherwise interact, stakeholders can obtain rapid access to useful information, knowledge and resources, such as a vision of options otherwise unseen, which help them connect the appropriate resources with the appropriate needs precisely and quickly to co-create values for innovation.…”

Section: Theoretical Implicationsmentioning

confidence: 92%

Co-creating values for the transformation of scientific and technological achievements: research on the structural hole filling behavior of stakeholders

Liu

2023

CMS

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Purpose This study aims to explore how stakeholders leverage their guanxi and structural holes to promote knowledge mobilization to increase the performance of sci-tech achievement transformation. Design/methodology/approach This study conducted questionnaires, a social network analysis and semistructured interviews to examine its hypotheses by gathering data from a university and an enterprise in China. Findings Structural holes impede knowledge mobilization among stakeholders in their network, but guanxi moderates this impeding effect. In addition, knowledge mobilization promotes transformation performance. Originality/value By developing a mechanism to illustrate how stakeholders strategically leverage their guanxi and structural holes to affect the efficacy of knowledge mobilization to increase transformation performance, we reveal how stakeholders interact to co-create values for innovation, thereby contributing to the innovation and knowledge management literature.

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“…Para cualquiera de los tres enfoques de las relaciones entre BP y sus grupos de interés el papel desempeñado por los y las profesionales de la BP resulta clave para aumentar el CS de los miembros de la comunidad, al funcionar a modo de nodo de contacto entre redes y poder desarrollar relaciones positivas y más cercanas dentro de los grupos y congregaciones (Dunne, 2020;Wojciechowska, 2021b).…”

Section: La Teoría De Los Grupos De Interés Aplicada a La Biblioteca ...unclassified

Creación de capital social en la biblioteca pública

Barrios Martínez,

Cuevas Cerveró,

Gómez Hernández

2024

Rev. esp. doc. Cient

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En este trabajo, de carácter exploratorio, se estudia el fenómeno de la creación de capital social en las bibliotecas públicas con el objetivo de visibilizar de qué manera la biblioteca pública posibilita la creación de capital social. Refrendamos la investigación a través de una revisión sistemática de literatura científica en torno a la generación de capital social en la biblioteca pública, especialmente desde los enfoques ofrecidos por las teorías del tercer lugar y de los grupos de interés (o stakeholders). Aunque los resultados obtenidos en la investigación evidencian la posición activa y positiva de la biblioteca pública como generadora de capital social, no se ignoran problemas asociados, como el capital social negativo, la medición del capital social y el encaje del espacio virtual de la biblioteca.

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Enhancing social capital in our stakeholder networks

Cited by 5 publications

References 19 publications

Exploring The Role of Guanxi in CSR performance and Knowledge Management of a Stakeholder Network: A Case of iStone, China

Exploring The Role of Guanxi in CSR performance and Knowledge Management of a Stakeholder Network: A Case of iStone, China

Co-creating values for the transformation of scientific and technological achievements: research on the structural hole filling behavior of stakeholders

Creación de capital social en la biblioteca pública

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