2024
DOI: 10.69522/uongozi.v32i1.85
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Enhancing the Quality of Judicial Service Delivery through E-Filing System: The Case of Rukwa District Courts in Tanzania.

Sarah Charles,
Thadeus Mmassy

Abstract: E-filing system is advocated for improving the quality of judicial service delivery worldwide; andthis has proved successful in developed countries. In 2016, the Tanzania judicial organ piloted e- filing system and later in 2018, a countrywide rollout proceeded. Despite the adoption of the e- fil ing system, anomalies in the procedures for case filing are common especially in Rukwa Region. Previous studies have not given enough consideration to the aspects and dimensions of quality judicial service delivery th… Show more

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