Enhancing the use of technology in the long-term care sector in Canada: Insights from citizen panels and a national stakeholder dialogue

Wilson, Michael G.; Gauvin, François-Pierre; DeMaio, Peter; Alam, Saif; Drakos, Anastasia; Soueidan, Sarah; Costa, Andrew P.; Reid, Robert W.; Simeonov, Dorina; Sixsmith, Andrew; Sveistrup, Heidi; Lavis, John N.

doi:10.1177/08404704221108466

Cited by 7 publications

(2 citation statements)

References 9 publications

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“…Although there is an emerging trend for developing innovation and technologies LTCHs, research showed that there is a mismatch between technology developed and the actual needs and preferences of residents (9). Moreover, technology might not be used or adequately adopted by staff in LTCHs (9). The sustainability of technology use remains a challenge in the eld.…”

Section: Introductionmentioning

confidence: 99%

Conducting Technology Research in Long-Term Care Homes: Critical Reflections from Pan-Canadian Researchers

Hung,

Wong,

Bharucha

et al. 2024

Preprint

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Background The global population of older adults is growing, presenting opportunities to enhance care in long-term care homes (LTCHs). Technological advancements offer the potential to address healthcare challenges, such as improving residents' quality of life and social connectedness. However, there is often a mismatch between developed technologies and the actual needs of residents and staff, leading to poor adoption and sustainability. This gap underscores the need for research on developing and implementing technology in LTCHs. Researchers conducting these studies face unique challenges which need to be better explored in the existing literature. Understanding these challenges is crucial for enhancing technology adoption and ensuring its sustainability in LTCHs.Methods This study reflects on two technology implementation projects in British Columbia and Ontario, Canada. Researchers from the Telepresence Robot and Mouvmat projects participated in four reflection sessions. The discussions were transcribed and analyzed using reflexive thematic analysis. Our analysis by graduate students and nursing researchers in the team, identified themes and gained useful insight into their experiences, learnings, and recommendations.Results Both projects aimed to enhance the quality of life for LTC residents. The Telepresence Robot project facilitated virtual communication between residents and their families, facing challenges such as training, staff shortages, and infrastructural limitations. Strategies included frequent check-ins with families, creating appropriate training materials, building trust with staff, and co-building solutions to infrastructural issues. Similarly, the Mouvmat project, a co-designed exergaming technology, dealt with recruitment challenges, staff shortages, and demographic changes in LTCH residents. The team used flexible recruitment strategies, virtual orientations, staff engagement tactics and personalized support. The lessons learnt highlighted the need for flexible and adaptive strategies in conducting research LTCHs.Conclusion The two projects underscore the complex challenges of technology research in LTCHs. The study calls for structural support, partnerships between academics and practice, and efforts to combat ageism in technology use. Researchers need support for knowledge translation and sharing findings to highlight the value of staff participation and showcase research benefits. This reinforces the essential role of research in improving care quality in LTCHs.

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Section: Introductionmentioning

confidence: 99%

Conducting Technology Research in Long-Term Care Homes: Critical Reflections from Pan-Canadian Researchers

Hung,

Wong,

Bharucha

et al. 2024

Preprint

View full text Add to dashboard Cite

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“…To better deal with these challenges, long-term care organizations for older adults are investing time and budget in innovation [8][9][10][11][12]. Although long-term care organizations show great potential for innovation [12][13][14][15][16][17][18][19][20], many struggle to do this in a professional way [8][9][10]. Organizations that are innovation ready are more capable of implementing innovations [21][22][23].…”

mentioning

confidence: 99%

Factors enabling innovation readiness of long-term care organizations: stakeholder opinions (pre-print)

van den Hoed,

backhaus,

Beaulen

et al. 2024

Preprint

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BackgroundIncreasing innovation readiness of long-term care organizations for older adults is vital to ensure future provision and affordability of care delivery. Research into innovation readiness of health care organizations is a rather new field. This study addresses following research question: What factors contribute to innovation readiness of long-term care organizations for older adults?MethodsSemi-structured interviews were conducted with 16 stakeholders connected to long-term care for older adults in the Netherlands: academics, (top) management, innovation managers and consultants. A thematic content analysis was used to analyze the data.ResultsFour main factors were identified that contribute to innovation readiness of long-term care organizations for older adults: 1) a clear strategic course for innovation, 2) a tailored innovation journey, 3) inspirational leading for innovation, and 4) hands-on-learning for innovation. Stakeholders highlighted that innovation readiness should not be developed as an ad-hoc initiative but should be embedded into corporate strategies and decision-making processes. All stakeholders mentioned the importance of ‘preparing’ the organization for innovation readiness via a strategic course and its deployment in an innovation journey. They also stressed the importance of professional ‘learning for innovation’ in becoming innovation ready. ConclusionsThis study provides a step toward evidence-based factors that contribute to innovation readiness of long-term care organizations for older adults. This study’s 4 main factors contributing to innovation readiness are substantiated by existing literature. Therefore, the findings of this study can support long-term care managers to structurally embed innovation. A better understanding of the contribution and interplay of factors enabling innovation readiness at all stages of the innovation process is needed. Future research could verify the findings of this study and develop a scan, based on this study’s innovation readiness factors, indicating the maturity of long-term organizations for older adults.

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Personalized Tablets for Residents in Long-Term Care to Support Recreation and Mitigate Isolation

Astell,

Dosanjh,

D'Elia

et al. 2024

Journal of the American Medical Directors Association

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Enhancing the use of technology in the long-term care sector in Canada: Insights from citizen panels and a national stakeholder dialogue

Cited by 7 publications

References 9 publications

Conducting Technology Research in Long-Term Care Homes: Critical Reflections from Pan-Canadian Researchers

Conducting Technology Research in Long-Term Care Homes: Critical Reflections from Pan-Canadian Researchers

Factors enabling innovation readiness of long-term care organizations: stakeholder opinions (pre-print)

Personalized Tablets for Residents in Long-Term Care to Support Recreation and Mitigate Isolation

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