Factors affecting choice between a managed care organization (MCO) and a fee-for-service insurance plan were examined when the University of Geneva health Insurance plan was transformed into an MCO, in October 1992. A case-control study using a mailed questionnaire (response rate 84%) was conducted to compare former members who joined the MCO (joiners, n=421) to former members who opted out in order to keep fee-for-service coverage (non-joiners, n=222). Non-joiners were more likely to be women (odds ratio (OR) from multivariate model was 1.15, p=0.50], to be bom in Switzerland (0R=2.04, p<0.01), to have an annual income >75,000 Swiss francs (0R=2.00, p<0.01), to have a personal physician (0R=1.96, p<0.01) and to have consulted a specialist (OR=1.69, p=0.02) or used unconventional medidne (0R=4.59, p<0.01) in the past year. During the previous year, non-joiners had more hearth care visits than joiners (14.6 versus 9.1, p=0.01). Non-joiners reported better mental health and fewer complained of persistent fatigue (OR=2.18, p=0.03). The choice of hearth plan was strongly influenced by socio-demographic characteristics, past patterns of hearth services utilization and health status. The self-selection process was paradoxical: MCO joiners had used fewer hearth care visits than non-joiners, but their self-reported hearth status was worse. The differences we have observed between self-selected populations have important implications for the financial performance of competing health care delivery systems.
Key words: managed care organizations, selection process, health status, health services utilizationManaged care is becoming increasingly popular. In the United States, enrolment in managed care organizations (MCOs) has grown rapidly over the past few decades 1 and similar organizations have been recently created in Europe, 2 including Switzerland. As a consequence, the health care consumer is now faced with a greater diversity in health care delivery systems. Both managed care and competition between delivery systems are expected to improve the efficiency of the health care sector. However, some health care plans may be able to attract healthier members than others. Such selection may provide a substantial competitive advantage, over and beyond that derived from improved efficiency of health care. 3 Thus, understanding the self-selection of enrollers for specific health care delivery systems is becoming increasingly important. Most studies conducted in the United States suggest that MCOs experience a favourable selection of enrollers: persons who choose managed care appear to be less costly to care for than persons who choose fee-for-service coverage/ These conclusions are based on the examination of socio-demographic characteristics, 5 " 1 '' pre-enrolment * if. Etter, T