ENT trainees’ experience of redeployment during the coronavirus disease 2019 pandemic: a qualitative study

P, Lion; McClenaghan, Fiona; Hall, Andrew P.; MacKinnon, Stephen S.; Navaratnam, Annakan

doi:10.1017/s0022215121000840

Cited by 8 publications

(4 citation statements)

References 22 publications

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“…11 It is imperative to acknowledge that when an individual is redeployed to a new team, they can feel unsupported and undervalued due to uncertainty and team dynamics. 22 Contemporary patient care is delivered in a team environment and can only be improved when the multidisciplinary team works effectively together. 23 A growing body of literature demonstrates the association between the quality of teamwork to the overall safety and excellence of healthcare, resulting in reduced clinical incidents, enhanced patient satisfaction and better patient outcomes.…”

Section: Discussionmentioning

confidence: 99%

Australian nurses’ satisfaction and experiences of redeployment during COVID-19: A cross-sectional study

Chu,

Connelly,

Mexon

et al. 2023

AJAN

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Objective: To evaluate nurses' satisfaction and experiences of redeployment during COVID-19.Background: Redeployment to an unfamiliar environment can be challenging; however, it can also present an opportunity for staff to learn new skills. During the COVID-19 pandemic, the need to redeploy health professionals, particularly nurses, increased dramatically. Evaluating nurses' satisfaction and experiences related to redeployment during the pandemic is essential for future surge planning. Methods:A cross-sectional online survey consisting of single-choice and open-ended questions was conducted on a purposive sample of nurses (n=106) working in an acute hospital in New South Wales, Australia, from July to August 2020. Nurses who were redeployed to wards different from their regular workplaces were invited to participate in the survey. Areas of redeployment include various medical and surgical wards, intensive care units and the emergency department. Nurses' satisfaction was obtained through the survey question structured as a Likert scale ranging from very satisfied to very dissatisfied. Nurse experiences were captured through a single-choice question (positive or negative experience) and open-ended questions. The singlechoice questions were analysed by summarising participant responses, and open-ended questions were analysed using an iterative thematic analysis approach.results: A high proportion of nurses were either neutral (48.4%, n=45) or dissatisfied (44.1%, n=41) with redeployment, with only 7.5% (n=7) of nurses being satisfied. There was a mix of positive (43%, n=40) and negative (57%, n=53) redeployment experiences. Three main themes influence nurses' redeployment experience: "staff friendly and welcoming", "patient allocation", and "support". conclusion: Redeployment of healthcare workers during a pandemic is inevitable. This study highlighted that despite close to half of the redeployed nurses reporting a positive redeployment experience, only a few were satisfied with redeployment. This indicated that more work is required to support nurses during redeployment to increase satisfaction. Future workforce redeployment needs to consider healthcare workers' needs and must strive to improve satisfaction to build a sustainable and resilient health system.

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Section: Discussionmentioning

confidence: 99%

Australian nurses’ satisfaction and experiences of redeployment during COVID-19: A cross-sectional study

Chu,

Connelly,

Mexon

et al. 2023

AJAN

View full text Add to dashboard Cite

show abstract

“…This study demonstrated that positive redeployment experience is the key determinant of staff satisfaction. When redeployed to a new team, it is common to feel unsupported and undervalued due to uncertainty of team dynamics [11]. Therefore, it is unsurprising that feeling welcomed and supported were the key factors identi ed by the respondents to result in a positive experience.…”

Section: Discussionmentioning

confidence: 99%

Nurses’ satisfaction and experiences of redeployment during COVID-19- A cross-sectional survey

Chu

Connelly

Mexon

et al. 2022

Preprint

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Background: Literature suggested that redeployment to an unfamiliar environment is a risk to nurses’ mental health. During the COVID-19 pandemic, many health professionals, particularly nurses, were required to be redeployed to different units to meet the changing demands of health service. This study aimed to evaluate nurses’ satisfaction and experiences of redeployment during COVID-19 and identify factors influencing redeployment satisfaction. Methods: A cross-sectional survey was developed to explore level of satisfaction and understand redeployment experiences. A total of 600 nurses from a tertiary teaching hospital in Australia were invited to complete an online survey from July to August 2020 with an estimated 25% of these experiencing redeployment as result of COVID-19 pandemic. Logistic regression was used to identify what impacts redeployment satisfaction. Redeployment experiences were analysed using iterative thematic approach.Results: A total of 98 surveys were analysed, with an estimated response rate of 65%. Forty-four percent of redeployed nurses were dissatisfied with redeployment and 53% reported a negative redeployment experience. Nurses who had a negative redeployment experience were five times more likely to be dissatisfied with redeployment (OR: 5.17, 95% CI: 2.12-12.5). These results were reflected in the qualitative findings where nurses reported that a positive redeployment experience such as “feeling welcome” and being given “fair patient allocation” eased their anxiety of being redeployed and created a positive perception on redeployment. Conclusion: Redeployment of healthcare workers during a pandemic is inevitable. This study highlighted that a large proportion of redeployed nurses feel dissatisfied with redeployment. Creating a positive redeployment experience is an important consideration to improve nurses’ satisfaction. In order to reduce the negative impact of dissatisfaction, more research needs to investigate how the negative redeployment experienced by nurses impacts on quality care and patient safety.

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“…A thoughtful ‘qualitative’ study from London, UK, is included this month, which examines a small number of ENT trainees and investigates their feelings about redeployment during the Covid-19 pandemic. 8 This study should help in the planning of redeployment should future similar situations arise. Many aspects of the psychological effects are discussed, as well as the trainees’ feelings about their skill sets not being fully utilised.…”

mentioning

confidence: 96%

Litigation in otology, and diagnosis and treatment delay; prognosis of olfactory disorders in coronavirus disease 2019; and ENT redeployment in the pandemic

Fisher¹,

Fishman²

2021

J. Laryngol. Otol.

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ENT trainees’ experience of redeployment during the coronavirus disease 2019 pandemic: a qualitative study

Cited by 8 publications

References 22 publications

Australian nurses’ satisfaction and experiences of redeployment during COVID-19: A cross-sectional study

Australian nurses’ satisfaction and experiences of redeployment during COVID-19: A cross-sectional study

Nurses’ satisfaction and experiences of redeployment during COVID-19- A cross-sectional survey

Litigation in otology, and diagnosis and treatment delay; prognosis of olfactory disorders in coronavirus disease 2019; and ENT redeployment in the pandemic

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