Enterprise social network analysis and modeling: A tale of two graphs

Cao, Jin; Gao, Hongyu; Li, Li Erran; Friedman, Brian D.

doi:10.1109/infcom.2013.6567043

Cited by 20 publications

(18 citation statements)

References 8 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…These results indicate that an ESN tool such as Engage does truly stimulate interactions between employees that are far apart in the corporate hierarchy, as opposed to a more traditional communication tool such as email where fewer emails tend to cross organization boundaries. The same observations are made in [8] (see Figure 2 and the text therein).…”

Section: Engage Data Analyticssupporting

confidence: 80%

“…The Pearson statistical correlation tests (with a p‐value of 0.66) confirm our observations here. The lack of correlation can also be explained by the observation in [8] (see Table IV) that the impact of organization distance on user interactions is mostly limited to users who are close organizationally (with a distance less than 4), but the majority of interacting user pairs from different countries are further apart as the range of the x‐axis shows in Figure 5.…”

Section: Engage Data Analyticsmentioning

confidence: 99%

“…The data analysis work presented here is a result of a synergistic partnership formed in December 2010 between two groups within Bell Labs. The joint work between these two groups produced both a paper [8] that was presented at IEEE International Conference on Computer Communications (INFOCOM) in April 2013 and a related patent submission [9]. It is expected that this enduring partnership will continue to bear fruit.…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Enterprise Social Networking Data Analytics Within Alcatel-Lucent

Friedman¹,

Burns²,

Cao³

2014

Bell Labs Tech. J.

Self Cite

View full text Add to dashboard Cite

In recent years, enterprise social networking (ESN) has gained a foothold in many companies. While there are numerous similarities between enterprise and public online social networks such as Facebook or Twitter, there are also important differences, many of which are driven by the inherent organizational structure of an enterprise, that make ESNs an important area to study in their own right. This paper describes the ESN applications that have been used within Alcatel‐Lucent over the past several years, focusing on the most recent. We discuss the tools and methodologies utilized to gain access to Alcatel‐Lucent's ESN usage data and to perform various types of analyses and visualizations of that data. We provide some statistics about ESN usage within the company and give insights into some of the questions that ESN tools can help to answer, such as the degree to which ESN applications break down geographic and/or organizational boundaries. Our analyses show that employees in the middle levels of the company hierarchy tend to use ESN the most, and that there is a considerable amount of inter‐country communication occurring. © 2014 Alcatel‐Lucent.

show abstract

Section: Engage Data Analyticssupporting

confidence: 80%

Section: Engage Data Analyticsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Enterprise Social Networking Data Analytics Within Alcatel-Lucent

Friedman¹,

Burns²,

Cao³

2014

Bell Labs Tech. J.

Self Cite

View full text Add to dashboard Cite

show abstract

“…In addition, companies are integrating social network features and sites into the internal HR processes, e.g., social software (Raeth and Smolnik 2010), employee portals (Sugianto and Tojib 2006;Urbach et al , 2011, business-toemployee-portals (Sugianto and Tojib 2006;Tojib et al 2008), enterprise social software platforms (Kügler et al 2013;Steinhueser et al 2015), intra-organizational electronic networks (Teigland et al 2006), enterprise social networks (Cao et al 2013). The interest in understanding the benefits and the acceptance factors of these careeroriented social networking sites and markets is consequently high.…”

Section: Technology Acceptance Literature On Social Networking Marketsmentioning

confidence: 99%

Getting a job via career-oriented social networking markets

Buettner

2017

Electron Markets

View full text Add to dashboard Cite

While career-oriented social networking markets (CSNM) such as LinkedIn or XING are increasingly appreciated by a large number of internet users, our understanding of CSNM benefits and factors influencing the intention to use CSNM for a job search is very limited. For theoretical work on CSNM I extend Venkatesh's et al. UTAUT2 model by presenting a new concept considering a user's ties based on Granovetter's social network theory. The evaluation of the extended model, which asks users of CSNM about their job search behavior and their search success, shows a predictive quality increase from 19.0 percent to 80.5 percent. Post hoc analyses reveal a substantial negative relationship between the number of a user's ties and its job search success, which supports the experience of practitioners but contradicts scholarly findings. A level of about 150 contacts is most effective in terms of getting job offers, which confirms Dunbar's number. The results are useful for scholars and practitioners.

show abstract

“…[10] studies enterprise users-social network activities to determine the type of interaction patterns that might reveal real-life relationships between colleagues. [4] analysed how the structural properties of professional networks (including organigrams) in a large international organisation affects the interaction patterns within the enterprise social network. They considered such factors as the user's geographic location and rank in company's hierarchy, showing that users that hold a position higher in the hierarchy are more likely to receive replies from other users, as they receive more attention because of their influence.…”

Section: Related Workmentioning

confidence: 99%

A study of the online profile of enterprise users in professional social networks

Bozzon

Efstathiades

Houben

et al. 2014

Proceedings of the 23rd International Conference on World Wide Web

View full text Add to dashboard Cite

Understanding the impact of corporate information publicly distributed on the Web is becoming more and more crucial. In this paper we report the result of a study that involved 130 IBM employees: we explored the correctness and extent of organisational information that can be observed from the online profiles of a company's employees. Our work contributes new insights to the study of social networks by showing that, even by considering a small fraction of the available online data, it is possible to discover accurate information about an organisation, its structure, and the factors that characterise the social reach of their employees.

show abstract

Enterprise social network analysis and modeling: A tale of two graphs

Cited by 20 publications

References 8 publications

Enterprise Social Networking Data Analytics Within Alcatel-Lucent

Enterprise Social Networking Data Analytics Within Alcatel-Lucent

Getting a job via career-oriented social networking markets

A study of the online profile of enterprise users in professional social networks

Contact Info

Product

Resources

About