Envisioning a better victim response

McGuire, Margaret J.; Sabo, Danielle B.; Klingenstein, Joanna

doi:10.4324/9781003186816-28

Cited by 2 publications

(1 citation statement)

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“…This involvement takes the shape of partnerships and collaboration among governmental entities, pertinent ministries and institutions, regional administrations, community groups, and private 4 organizations. Such collaborative efforts adhere to the delineation of responsibilities between central and regional authorities (Emezue, 2020;Notko et al, 2022) There are three views on dissecting public administration: old administration, new public management, and new public service management, the view regarding new public service management positions citizens as the main object of democratic government (Cramp & Zufferey, 2021;McGuire et al, 2022). Citizens or society are not only seen as individuals but as part of the government in the public service system; in the new public service (NPS), public involvement with the government is a process of democratization of public service reform (Fogarty et al, 2022;Gallo & Svensson, 2021).…”

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confidence: 99%

Service Model for Women's and Children's Violence Victims of Collaborative Governance and Delivery Service

Agustini

2024

RGSA

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Purpose: This research aims to determine the Model of Assistance Services for Victims of Violence against Women and Children Based on Collaborative Governance and Delivery Service in the Musi Banyuasin Resort Police Crime and Investigation Unit. Method: This research uses qualitative research. The data sources in this research are Primary Data obtained from respondents' answers during interviews and Secondary Data obtained from documentation at the Women and Children Services Unit (PPA) of the Musi Banyuasin Resort Police Crime and Investigation Unit. Data collection techniques in this research use library studies and field research, and data analysis techniques in this research consist of data collection, data reduction, data presentation, and drawing conclusions and verification. Result and Discussion: The results of this research show that the service methods implemented to help victims of violence against women and children in the Musi Banyuasin Resort Police Criminal and Investigation Unit have been effective. They have provided various ways for the public to report problems and request consultation. Meanwhile, in Musi Banyuasin Regency, there are still several weaknesses in running this service even though it generally runs well. Research also suggests that the best way to assist women and child victims of violence is through close collaboration between the government and service providers, as implemented in the counseling program called Si Mapan. Implication of the Research: This research provides a better understanding of how support services for victims of violence against women and children can be improved through a collaborative approach to governance and service delivery. This can guide authorities in developing policies and practices related to the protection of women and children victims of violence in Musi Banyuasin Regency and possibly elsewhere. Originality/Value: This research is valuable because it introduces a new approach to assistance services for victims of violence against women and children, focusing on collaboration in government and service delivery (collaborative governance and service delivery).

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