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PurposeThe main purpose of our study is to investigate the impact of daily leader humor behaviors on healthcare workers’ daily psychological state and behavioral outcomes.Design/methodology/approachBased on the conservation of resources (COR) theory, this study proposes that daily leader humor behaviors are positively related to healthcare workers’ daily positive affect, which in turn affects their next-day helping behaviors towards patients. These predictions hinge on healthcare workers’ difficulty in maintaining display rules. We conducted a lagged experience sampling methodology (ESM) survey of 621 complete daily observations from 93 healthcare workers who work in direct contact with patients at a large public hospital in China across consecutive 10 working days.FindingsResults of multilevel path analysis demonstrate that daily leader humor behaviors are positively related to healthcare workers’ same-day positive affect, and this positive affect enhances their next-day helping behaviors towards patients. Furthermore, healthcare workers’ higher difficulty in maintaining display rules attenuates the benefits of daily leader humor behaviors.Originality/valueBuilding on the COR theory and adopting a diary research design, this study shows daily fluctuations in leader humor behaviors and proposes a mechanism through which daily leader humor behaviors indirectly affect healthcare workers’ next-day helping behaviors. Thus, our study disclosed possible means for healthcare organizations to improve service quality.
PurposeThe main purpose of our study is to investigate the impact of daily leader humor behaviors on healthcare workers’ daily psychological state and behavioral outcomes.Design/methodology/approachBased on the conservation of resources (COR) theory, this study proposes that daily leader humor behaviors are positively related to healthcare workers’ daily positive affect, which in turn affects their next-day helping behaviors towards patients. These predictions hinge on healthcare workers’ difficulty in maintaining display rules. We conducted a lagged experience sampling methodology (ESM) survey of 621 complete daily observations from 93 healthcare workers who work in direct contact with patients at a large public hospital in China across consecutive 10 working days.FindingsResults of multilevel path analysis demonstrate that daily leader humor behaviors are positively related to healthcare workers’ same-day positive affect, and this positive affect enhances their next-day helping behaviors towards patients. Furthermore, healthcare workers’ higher difficulty in maintaining display rules attenuates the benefits of daily leader humor behaviors.Originality/valueBuilding on the COR theory and adopting a diary research design, this study shows daily fluctuations in leader humor behaviors and proposes a mechanism through which daily leader humor behaviors indirectly affect healthcare workers’ next-day helping behaviors. Thus, our study disclosed possible means for healthcare organizations to improve service quality.
The portrayal of healthcare workers in films significantly influences public perception. This study delves into the Malayalam film "Virus," a dramatization of the 2018 Nipah virus outbreak in Kerala, India. Using a semiotic approach, it investigates the representation of healthcare workers through visual elements, character traits, and interactions within the film. Rather than resorting to clichéd depictions of heroic saviors` or villainous doctors, "Virus" offers a nuanced and realistic portrayal. The analysis scrutinizes how healthcare workers are visually depicted through clothing, body language, and facial expressions, reflecting their dedication, expertise, and resilience. It delves into the film's portrayal of character traits, emphasizing their unwavering commitment despite facing significant personal risk and exposure to a deadly virus. Furthermore, it examines how their interactions with patients and authorities illustrate the challenges they confront during a public health crisis. By dissecting these signs and symbols, the research aims to unravel the underlying messages conveyed about the healthcare profession in "Virus." This analysis has the potential to foster a more balanced public perception of healthcare workers in India and globally. Additionally, it highlights how films like "Virus" can employ scientific accuracy to depict the complexities of managing real-world epidemics.
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