Ergonomic criteria for evaluating the ergonomic quality of interactive systems

Scapin, Dominique L.; Bastien, J. M. Christian

doi:10.1080/014492997119806

Cited by 229 publications

(151 citation statements)

References 9 publications

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“…Ackoff (1967, p 148) argued that "Unless the information overload to which managers are subjected is reduced, any additional information made available by an MIS cannot be expected to be used effectively". Likewise, Scapin and Bastien (1997) argue that the less users are distracted by unnecessary information, the more they will be able to accomplish their task efficiently. It is essential to minimise the information density that concerns the users" workload from a perceptual and cognitive point of view with regard to the whole set of information presented to the users.…”

Section: Manageability -mentioning

confidence: 99%

“…According to business executives, adaptability consists of four important attributes: coaching, contextual support, learning, and semantic support. Scapin and Bastien (1997) also consider adaptability as one of the ergonomic criteria of designing human-computer interfaces. An agent-based support system should be able to adapt to the environment in which the executive works.…”

Section: Adaptability Designmentioning

confidence: 99%

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Supporting decision making process with “ideal” software agents – What do business executives want?

Duan

Ong

et al. 2012

Expert Systems with Applications

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According to H. Simon"s (1977) decision making theory, intelligence is the first and most important phase in the decision making process. With the escalation of information resources available to business executives, it is becoming imperative to explore the potential and challenges of using agent-based systems to support the intelligence phase of decision-making. This research examines UK executives" perceptions of using agentbased support systems and the criteria for design and development of their "ideal" intelligent software agents.The study adopted an inductive approach using focus groups to generate a preliminary set of design criteria of "ideal" agents. It then followed a deductive approach using semi-structured interviews to validate and enhance the criteria. This qualitative research has generated unique insights into executives" perceptions of the design and use of agent-based support systems. The systemic content analysis of qualitative data led to the proposal and validation of design criteria at three levels. The findings revealed the most desirable criteria for agent based support systems from the end users" point view. The design criteria can be used not only to guide intelligent agent system design but also system evaluation.

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Section: Manageability -mentioning

confidence: 99%

Section: Adaptability Designmentioning

confidence: 99%

Supporting decision making process with “ideal” software agents – What do business executives want?

Duan

Ong

et al. 2012

Expert Systems with Applications

View full text Add to dashboard Cite

show abstract

“…Ocena skuteczności tych metod przedstawiona została przez DI jest metodą oceny użyteczności poprzez analizę dokumentów dotyczących wymagań, które należy spełnić i właściwości ocenianych rozwiązań (ISO / TS 16982:2000). Metoda DI stosowana jest w wielu odmianach (analiza poznawcza, zgodność z normami i przewodnikami, zgodność z wymaganiami ergonomicznymi (Scapin & Bastien 1997) itp.). Skuteczność tej metody zależy od systematyki prowadzonych analiz.…”

Section: Cel I Metodyka Badańunclassified

Usability Analysis of the Virtual Reality Techniques to Risk Assessment Made in the Course of Machinery Design Process / Badania Użyteczności Technik Rzeczywistości Wirtualnej Do Prowadzenia Oceny Ryzyka Przy Projektowaniu Maszyn

Dźwiarek¹,

Strawiński²,

Jankowski³

2012

Journal of KONBiN

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“…Several authors have given definitions or categorizations of usability alongside guidelines, heuristics, principles and criteria [4,8,21,22]. All the different definitions and principles make usability a confusing concept when actually designing a new system.…”

Section: A View On Usabilitymentioning

confidence: 99%

Usability Properties in Dialog Models

1999

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Abstract. Usability has gained a lot of attention in the design community and it is one of main goals of every design project. Evaluating usability is usually done with end-users after a prototype has been built and there are not many techniques available that allow usability evaluation during the early design phases. Current dialog modeling techniques generally do not deal with usability aspects, as they are often functional based models, dealing only with states and state changes. This paper investigates how usability aspects can be incorporated into dialog models so that usability can be evaluated during the design process without doing usage tests. A set of measurable properties is given which together could give an indication about the usability of the design, This way, some usability aspects can be covered early in the design process without the need for an executable prototype or end-users.

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Ergonomic criteria for evaluating the ergonomic quality of interactive systems

Cited by 229 publications

References 9 publications

Supporting decision making process with “ideal” software agents – What do business executives want?

Supporting decision making process with “ideal” software agents – What do business executives want?

Usability Analysis of the Virtual Reality Techniques to Risk Assessment Made in the Course of Machinery Design Process / Badania Użyteczności Technik Rzeczywistości Wirtualnej Do Prowadzenia Oceny Ryzyka Przy Projektowaniu Maszyn

Usability Properties in Dialog Models

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