“…In general, the organizational crises literature looks at four major issues. These include the antecedents of crises (Milburn et al, 1983;Pauchant and Mitro, 1992;Perrow, 1984;Shrivastava, 1987), organizational responses to crises, or what Pauchant and Mitro (1992) label`crash management' (Dunbar and Goldberg, 1978;Shrivastava, 1987;Trotter et al, 1989), consequences of organizational crises (Milburn et al, 1983;Marcus et al, 1987), and organizational sensemaking during and after crisis situations (Gephart, 1993;Vaught and Wiehagen, 1991;Weick, 1988).…”