“…In some jurisdictions, training includes courses in basic nursing skills, personal care skills, mental health conditions, social services, care of cognitively impaired residents, basic restorative services and legal aspects or residents' rights (Squillace et al, 2009). Yet, in some countries-for example, Israel and Denmark-there are no formal preliminary educational or training prerequisites (Oeseburg, Hilberts, & Roodbol, 2015).…”