Essential elements, conceptual foundations and workflow design in crowd-powered projects

Abstract

Crowdsourcing arose as a problem-solving strategy that uses a large number of workers to achieve tasks and solve specific problems. Although there are many studies that explore crowdsourcing platforms and systems, little attention has been paid to define what a crowd-powered project is. To address this issue, this article introduces a general-purpose conceptual model that represents the essential elements involved in this kind of project and how they relate to each other. We consider that the workflow in crowdsourcing projects is context-oriented and should represent the planning and coordination by the crowdsourcer in the project, instead of only facilitating decomposing a complex task into subtask sets. Since structural models are limited to cannot properly represent the execution flow, we also introduce the use of behavioural conceptual models, specifically Unified Modeling Language (UML) activity diagrams, to represent the user, tasks, assets, control activities and products involved in a specific project.