Estimating the cost efficiency of public service providers in the presence of demand uncertainty

Nguyen, Hong Ngoc; O’Donnell, Christopher J.

doi:10.1016/j.ejor.2023.02.020

European Journal of Operational Research

2023

DOI: 10.1016/j.ejor.2023.02.020

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Estimating the cost efficiency of public service providers in the presence of demand uncertainty

Hong Ngoc Nguyen

Christopher J. O’Donnell

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2024

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Cited by 3 publications

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Value‐Added Service Strategies for Retailers Oriented to Uncertain Demand

Wang,

Jin,

Zhao

et al. 2024

Manage Decis Econ

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Whereas retailers pursue providing value‐added services (VAS) to capture additional markets and maximize profits, market demand uncertainty decreases retailers' incentives to provide VAS. Therefore, we analyze retailers' VAS provision strategies in the market demand uncertainty. We then investigate the VAS provision strategies and explore the impact of market demand uncertainty, competitive effects, and market loss effects on retailers' VAS provision strategies. We prove that when the market loss effect is high, the retailers provide VAS that even face lower consumer preferences. When the market loss effect is low, neither retailer offers VAS, even when consumer preferences are high. When the market loss effect and consumer preferences match each other, only one retailer offers VAS as an equilibrium strategy. The competition effect and market demand uncertainty exacerbate this result. Notably, the combination of VAS cost, competition effect, and market loss effect puts the retailer in a prisoner's dilemma under market demand uncertainty. Interestingly, the competition effect mitigates situations where retailers suffer from the prisoners' dilemma. Besides, the competition effect and market demand uncertainty exacerbate the difficulties of extracting optimal social welfare in different scenarios.

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Value‐Added Service Strategies for Retailers Oriented to Uncertain Demand

Wang,

Jin,

Zhao

et al. 2024

Manage Decis Econ

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Performance analysis of hospitals in Australia and its peers: a systematic and critical review

Wang,

Nguyen,

Zelenyuk

2024

J Prod Anal

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Along with the development of productivity and efficiency analysis techniques, extensive research on the performance of hospitals has been conducted in the last few decades. In this article, we conduct a systematic review supported by a series of bibliometric analyses to obtain a panoramic perspective of the research about the productivity and efficiency of hospitals—a cornerstone of the healthcare system—with a focus on Australia and its peers, i.e., the UK, Canada, New Zealand, and Hong Kong. We focus on the bibliometric data in Scopus from 1970 to 2023 and provide a qualitative and critical analysis of major methods and findings in selected published journal articles.

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Incorporating demand constraints into piecewise frontier models of public service provision

Nguyen,

O’Donnell

2024

Omega

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Estimating the cost efficiency of public service providers in the presence of demand uncertainty

Cited by 3 publications

References 24 publications

Value‐Added Service Strategies for Retailers Oriented to Uncertain Demand

Value‐Added Service Strategies for Retailers Oriented to Uncertain Demand

Performance analysis of hospitals in Australia and its peers: a systematic and critical review

Incorporating demand constraints into piecewise frontier models of public service provision

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