Estimating the Economic Impact of Tourism in the North of Jordan through the I-O Approach

D, Lecturer Ph.

doi:10.35808/ersj/1422

Cited by 1 publication

(1 citation statement)

References 15 publications

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“…The head of the Jordan Tourism Board, Arabiyat, predicted that the tourism industry would partially revive in 2021 with the promotion of tourist restaurants, domestic tourism and medical tourism (Central Bank of Jordan, 2020). Jordan is the forerunner in medical tourism, which has significantly contributed to the tourism industry (Abuamoud et al, 2019).…”

Section: Impact Of Covid-19 On the Jordanian Tourism Industrymentioning

confidence: 99%

Post-covid Tourist Satisfaction in the Hospitality industry: Reflections from Jordan

Bader

Rousan

Khasawneh

et al. 2023

TSSJ

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This study sets out to investigate the effects of COVID-19 on the tourism industry in Jordan by studying the satisfaction of tourists after the lockdown. This study focuses on three main areas that may influence tourists' satisfaction. The tourist satisfaction study was conducted using a questionnaire designed and distributed among tourists who used the services. Other than that, all the tourist guides from the six travel agencies involved in this study were interviewed for cross-checking purposes. There was a shift in the satisfaction level after the pandemic's peak. The three main areas that determine satisfaction are services provided by travel agencies, facilities for tourists at their destinations, and accommodations. The findings suggested the tourists demanded proper COVID-19 standard operating procedures in addition to the basic requirements of the services provided. Data will inform stakeholders on the preparation of services provided for the post-COVID-19 tourism industry.

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Section: Impact Of Covid-19 On the Jordanian Tourism Industrymentioning

confidence: 99%