2020
DOI: 10.1155/2020/4271871
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Estimating Wait Time and Passenger Load in a Saturated Metro Network: A Data-Driven Approach

Abstract: The service quality of public transit, such as comfort and convenience, is an important factor influencing ridership and fare revenue, which also reflects the passengers’ perception to the transit performance. Passengers are frustrated while waiting to board a crowded train especially during the peak hours, while the fail-to-board (FtB) situation commonly exists. The service performance measures determined by deterministic passenger demand and service frequency cannot reflect the perceived service of passenger… Show more

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Cited by 10 publications
(6 citation statements)
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References 33 publications
(42 reference statements)
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“…In addition, overcrowding discouraged passengers boarding the train, and this situation may result in fail-to-board, and extra wait/transfer time shall be expected (Qu et al 2020), which in turn leads to additional costs. Therefore, our paper involves the impact of the additional costs caused by standing in a vehicle and failure to board.…”
Section: Literature Reviewmentioning
confidence: 99%
“…In addition, overcrowding discouraged passengers boarding the train, and this situation may result in fail-to-board, and extra wait/transfer time shall be expected (Qu et al 2020), which in turn leads to additional costs. Therefore, our paper involves the impact of the additional costs caused by standing in a vehicle and failure to board.…”
Section: Literature Reviewmentioning
confidence: 99%
“…It is noted that transfer passengers stated here represents those passenger transfers on the same line among the different train services, not including passengers transferring from other lines. The demand of transfer passengers from other lines is estimated by a previously developed method ( 33 ).…”
Section: Model Formulationmentioning
confidence: 99%
“…Zhu et al (2018); Ma et al (2019) developed data-driven methods to estimate the number of left-behind passengers in metro systems. Qu et al (2020) also studied the waiting time of left-behind passengers; they found passengers' waiting time in peak hours is much longer than the metro headway. Mo et al (2020) proposed a performance monitoring framework that incorporates the number of left-behind passengers.…”
Section: Literature Reviewmentioning
confidence: 99%
“…In terms of the economic evaluation of public transport services, waiting time is also a critical component in assessing the social benefit/cost of different planning and operation strategies. In the literature, many methods have been developed to estimate the in-station waiting time or transfer time of metro systems using individual-based smart card transactions Sun and Xu, 2012;Sun et al, 2015b;Zhu et al, 2018;Qu et al, 2020). However, despite that out-of-station waiting may cover a substantial proportion of overall travel time and the experience is much more unpleasant than waiting inside the train station (e.g., under bad weather (Zhang et al, 2021)), it has received little attention in the research.…”
Section: Introductionmentioning
confidence: 99%