Estimation of Interruptibility during Office Work Based on PC Activity and Conversation

Hashimoto, Shinichi; Tanaka, Takahiro; Aoki, Kazuaki; Fujita, Kinya

doi:10.1007/978-3-642-39226-9_33

Cited by 5 publications

(3 citation statements)

References 15 publications

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“…The presence of the user's voice was used to mark her as uninterruptible [17]. Hashimoto et al tried to quantify the relative interruptibility during conversations and PC activities [5]. To determine whether a conversation took place, they employed a Wizard of Oz approach and detection of any human voice in the past 20 seconds.…”

Section: Related Workmentioning

confidence: 99%

Studying how character of conversation affects personal receptivity to mobile notifications

Schulze

Groh

2014

CHI '14 Extended Abstracts on Human Factors in Computing Systems

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In this paper we promote the idea of analyzing the character of a conversation that the user is engaged in to help determine her receptivity to mobile notifications. Given that most previous mobile notification management systems incorporate only general awareness of speech or just consider the mere presence of the user's voice, we argue for the use of speaker tracking to completely capture presence as well as dynamics and other characteristics of personal conversations in order to assess personal interruptibility.

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Section: Related Workmentioning

confidence: 99%

Studying how character of conversation affects personal receptivity to mobile notifications

Schulze

Groh

2014

CHI '14 Extended Abstracts on Human Factors in Computing Systems

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“…Hashimoto et al (8) proposed a method of estimating the appropriate timing of interruption in real time from PC operation and speech. As a result, it was confirmed that the accuracy of interrupt estimation is improved compared with previous research by detecting the presence and end of conversation.…”

Section: Overview Of Existing Research Focusing On Interruptionmentioning

confidence: 99%

Improvement of Work Efficiency for Desk Work Using Biological Information

Date¹,

Miyake²,

Iwamoto³

2020

Sensors and Materials

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In recent years, long work hours and overtime work have become a social problem in Japan. Therefore, attention is focused on improving the work style in Japan. In particular, there is a demand for improving the efficiency of desk work. In this paper, we aim to clarify the relationship between work and concentration, and the influence of interruptions on the concentration state and the number of working hours (work time) to realize appropriate time allocation in desk work. In the experiment, staff members of the Toyama prefectural office were recruited as subjects to obtain data on the work times and concentration state. We use a device called Spire to determine the concentration state. Spire can acquire respiration information. As a result, it was found to be necessary to continue work for 10 min or more in order to achieve high concentration and work efficiency. However, it was found that if concentration was not attained within 10 min from the start of work, it was necessary to interrupt the work. It was also found that interruption did not affect the work time or concentration state.

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“…Therefore, what is needed is an appropriate way to discriminate conversations from other sounds and a way to incorporate it in the interruptibility estimation. We performed preliminary experiments using the Wizard-of-OZ (WoZ) method and reported the possibility of improving the estimation accuracy [9]. However, the effectiveness on different data sets and the feasibility of developing a system functioning in a real environment remained unclear.…”

Section: Introductionmentioning

confidence: 99%

Improvement of Interruptibility Estimation during PC Work by Reflecting Conversation Status

Hashimoto

Tanaka

Aoki

et al. 2014

IEICE Trans. Inf. & Syst.

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SUMMARYFrequently interrupting someone who is busy will decrease his or her productivity. To minimize this risk, a number of interruptibility estimation methods based on PC activity such as typing or mouse clicks have been developed. However, these estimation methods do not take account of the effect of conversations in relation to the interruptibility of office workers engaged in intellectual activities such as scientific research. This study proposes an interruptibility estimation method that takes account of the conversation status. Two conversation indices, "In conversation" and "End of conversation" were used in a method that we developed based on our analysis of 50 hours worth of recorded activity. Experiments, using the conversation status as judged by the Wizard-of-OZ method, demonstrated that the estimation accuracy can be improved by the two indices. Furthermore, an automatic conversation status recognition system was developed to replace the Wizard-of-OZ procedure. The results of using it for interruptibility estimation suggest the effectiveness of the automatically recognized conversation status.

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Estimation of Interruptibility during Office Work Based on PC Activity and Conversation

Cited by 5 publications

References 15 publications

Studying how character of conversation affects personal receptivity to mobile notifications

Studying how character of conversation affects personal receptivity to mobile notifications

Improvement of Work Efficiency for Desk Work Using Biological Information

Improvement of Interruptibility Estimation during PC Work by Reflecting Conversation Status

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