2021
DOI: 10.21533/pen.v9i2.1810
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Estimation of transportation service quality for selected groups of users using customer satisfaction index

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Cited by 2 publications
(2 citation statements)
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“…Furthermore, pedestrians and walking play a critical role in urban life, contributing significantly to society's prosperity, the economy, and the environment [5,6,9]. Factors influencing the rise of walking include road user behavior, land use, proximity to public transportation, sidewalk connectivity, safety, and accessibility [10][11][12][13][14][15][16]. Although walkability is an essential component of sustainable urban design, it has not always been fully integrated into urban planning practices.…”
Section: Introductionmentioning
confidence: 99%
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“…Furthermore, pedestrians and walking play a critical role in urban life, contributing significantly to society's prosperity, the economy, and the environment [5,6,9]. Factors influencing the rise of walking include road user behavior, land use, proximity to public transportation, sidewalk connectivity, safety, and accessibility [10][11][12][13][14][15][16]. Although walkability is an essential component of sustainable urban design, it has not always been fully integrated into urban planning practices.…”
Section: Introductionmentioning
confidence: 99%
“…Although walkability is an essential component of sustainable urban design, it has not always been fully integrated into urban planning practices. In modern cities, parks, malls, and apartment buildings have been utilized to create [15][16][17][18][19]. This study considers the characteristics and behaviors of pedestrians, as well as social norms and cultural influences, given that most individuals use sidewalks and commercial streets for walking due to the scarcity of large parks and designated walking paths.…”
Section: Introductionmentioning
confidence: 99%