Ethical Challenges in Emerging Applications of Persuasive Technology

Timmer, Jaap; Kool, L.; Est, Rinie van

doi:10.1007/978-3-319-20306-5_18

Cited by 21 publications

(13 citation statements)

References 4 publications

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“…The appeal of fitness tracking apps is not universal, some actively oppose or resist them, whilst others cite displeasure from the peer evaluation and surveillance that the apps entail and promote. Engagement with apps influences activity and whilst this may appear to be self-perpetuating others argue that changes are intended and scripted by the apps, who are ultimately seeking increased revenues through engagement (Timmer et al, 2015). There are fears that apps such as Strava could create hyperaware cyclists driven by obsession rather than enjoyment (Hargrave, 2013) resulting in problems relating to overtraining, overexertion and risk taking (Bader, 2013).…”

Section: Resultsmentioning

confidence: 99%

Healthy competition: A qualitative study investigating persuasive technologies and the gamification of cycling

Barratt

2017

Health & Place

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Changing socio-technical practices occurring within cycling are leading the pursuit, and its participants, to become ever more embedded into the networked digital world. GPS enabled mobile-technologies have introduced a new element of competition into recreational riding, whether on the road, competing over timed virtual segments, or online dissecting and comparing the data that has been logged and shared via dedicated ride-logging applications. In order to understand these technologies qualitative study using reflective diaries and semi-structured interviews has been conducted with experienced club cyclists who had fully experienced the effects of their arrival. These riders claim that the applications influence their route choice and motivate them to cycle more frequently, and at a greater intensity although the engagement changes over time. This paper explores how this increased motivation to exercise and compete is instigated, manifested and maintained in the everyday practices of cyclists, as well as the negative consequences of gamification.

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Section: Resultsmentioning

confidence: 99%

Healthy competition: A qualitative study investigating persuasive technologies and the gamification of cycling

Barratt

2017

Health & Place

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“…If a user decides to purchase a digital fitness coach, we can assume this is of her own accord. However, when persuasive technology is used in the context of a working environment or in insurance, this issue becomes more problematic (Timmer et al 2015). It raises the question of whether the employer or insurer should be allowed to determine the standards for an employee or client's behavioural change, or if this is an infringement of their personal autonomy.…”

Section: Who Sets the Standards?mentioning

confidence: 99%

Societal and ethical issues of digitization

et al. 2018

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In this paper we discuss the social and ethical issues that arise as a result of digitization based on six dominant technologies: Internet of Things, robotics, biometrics, persuasive technology, virtual & augmented reality, and digital platforms. We highlight the many developments in the digitizing society that appear to be at odds with six recurring themes revealing from our analysis of the scientific literature on the dominant technologies: privacy, autonomy, security, human dignity, justice, and balance of power. This study shows that the new wave of digitization is putting pressure on these public values. In order to effectively shape the digital society in a socially and ethically responsible way, stakeholders need to have a clear understanding of what such issues might be. Supervision has been developed the most in the areas of privacy and data protection. For other ethical issues concerning digitization such as discrimination, autonomy, human dignity and unequal balance of power, the supervision is not as well organized.

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“…Id Theme [5] Awareness of unintended outcomes [6] Privacy and designer responsibility [22] Responsiblity and ethical consideration [24] [25] Morally acceptable [29] Ethical consideration of adaptable PT [30] Ethical framework gamification [35] Applicability of discourse ethics on PT [36] Applying discourse ethics on PT [42] Awareness -lack of understanding and commitment [43] Ethical acceptability of PT [45] PT design concerns privacy, autonomy, and coercion [47] Design guidelines by using discourse ethics [48] Awareness and a taxonomy for PT [49] Investigate the moral acceptability of machine persuasion [53] Autonomy and volunteerism to PT [55] Autonomy and volunteerism to PT [56] Critical design questions to assess value, action, and goal detail. In the second round, the whole paper was read and 18 papers fulfilled the key inclusion criteria, so had relevance for this research, see Table 1.…”

Section: Id Themementioning

confidence: 99%

“…Researchers [45,53] are also interested in the volunteerism of PT . Timmer et al [53] wrote about an important ethical issues for PT, e.g., persuasive systems that are used at work could, depending on context and viewpoint, be seen as mandatory. Thus, the system use would not be perceived as voluntary, and group pressure at work could influence users.…”

Section: Id Themementioning

confidence: 99%

When Persuasive Technology Gets Dark?

Nyström

Stibe

2020

Information Systems

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Influencing systems and persuasive technology (PT) should give their users a positive experience. While that sounds attractive and many rush implementing novel ideas things such as gamification, a serious professional and scientifically rich discussion is needed to portray a holistic picture on technology influence. Relatively little research has been aimed at exploring the negative aspects, outcomes, and side effects of PT. Therefore this research aims at addressing this gap by reviewing the existing knowledge on dark patterns, demonstrating how intended Pt designs can be critically examined, introducing the Visibility-Darkness matrix to categorize and locate dark patterns, and proposing a Framework for Evaluating the Darkness of Persuasive Technology (FEDPT). The framework is instrumental for designers and developers of influential technology, as it clarifies an area where their products and services can have a negative impact on well-being, in other words, can become harmful to the users.

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Ethical Challenges in Emerging Applications of Persuasive Technology

Cited by 21 publications

References 4 publications

Healthy competition: A qualitative study investigating persuasive technologies and the gamification of cycling

Healthy competition: A qualitative study investigating persuasive technologies and the gamification of cycling

Societal and ethical issues of digitization

When Persuasive Technology Gets Dark?

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