Ethical leadership in tourism and hospitality management: A systematic literature review and research agenda

Hoang, Giang; Yang, Mingjun

doi:10.1016/j.ijhm.2023.103563

Cited by 14 publications

(3 citation statements)

References 105 publications

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“…Excessive working capital indicates the existence of unproductive funds and causes losses because the opportunity to make a profit has been wasted. On the other hand, a lack of working capital is the main factor in business failure, so a sufficient level of working capital is needed to ensure the company can operate effectively and efficiently (Fitzsimons et al, 2023;Hoang et al, 2023;Mazanec, 2022b;Wang et al, 2022).…”

Section: Discussionmentioning

confidence: 99%

Working Capital Management Strategies In The Manufacture Sector, Systematic Literature Review

Faisal Riza Rahman,

Sugeng Wahyudi

2023

ICTMT

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This study aims to investigate the trends in existing studies in the field of working capital management in the context of capital markets in terms of definitions, theories, themes, and methodologies. Working capital is one of the principal drivers of value in a company. This research is a systematic literature review conducted using the Preferred Reporting Items for Systematic Reviews and Meta-Analysis method, which is carried out systematically by adhering to the correct stages or research protocols with the Scopus database. A total of 30 articles were published in 24 journals from 2018-2023 were selected. This study used systematic data to reveal trends in working capital, quantitative analysis, and literature review to define relevant themes within the topic. The most research on working capital management strategies is in European countries, Ireland, Czech Republic, Hungary, Slovakia, Poland, Russia, and Eastern Europe, namely 36.7%. This shows that there is still little similar research in the Southeast Asia region. Most are still looking for a correlation between working capital management and company performance as proxied by return on assets (ROA). Implementing efficient working capital management is a key factor in the success of a company's business, especially in the manufacturing sector which depends on working capital funding.

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Section: Discussionmentioning

confidence: 99%

Working Capital Management Strategies In The Manufacture Sector, Systematic Literature Review

Faisal Riza Rahman,

Sugeng Wahyudi

2023

ICTMT

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“…Leaders who prioritize ethical standards not only foster a positive organizational culture but also contribute to employee well-being by mitigating adverse psychological factors such as role overload, anxiety, and job exhaustion [ 4 , 5 , 6 ]. While the impact of ethical leadership on employee well-being has been acknowledged [ 7 , 8 , 9 , 10 ], understanding the underlying mechanisms remains a critical area of inquiry. Amidst these considerations, the phenomenon of job burnout has garnered significant attention, reflecting the deleterious consequences of prolonged stress and exhaustion within the healthcare workplace [ 11 , 12 ].…”

Section: Introductionmentioning

confidence: 99%

Mitigating Job Burnout in Jordanian Public Healthcare: The Interplay between Ethical Leadership, Organizational Climate, and Role Overload

Al’Ararah,

Çağlar,

Aljuhmani

2024

Behavioral Sciences

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In today’s dynamic organizational landscape, characterized by rapid technological advancements and evolving workplace dynamics, understanding the factors influencing employee well-being is paramount. This study investigates the interplay between ethical leadership, organizational climate, role overload, and job burnout in public healthcare organizations across northern Jordan. By focusing on ethical leadership, organizational climate, and role overload as determinants of job burnout, this research provides insights into strategies for enhancing employee well-being. Drawing on ethical leadership theory, social exchange theory, and the job demands–resources model, this study employs PLS-SEM to analyze data collected from 260 employees working in Jordanian government hospitals. The findings reveal negative associations between ethical leadership and job burnout, highlighting the importance of ethical leadership behaviors in mitigating employee burnout. Additionally, a positive organizational climate is associated with lower levels of burnout, underscoring the impact of the broader organizational context on employee well-being. The study also explores the mediating role of organizational climate and the moderating effect of role overload in the relationship between ethical leadership and job burnout, providing insights into the complex dynamics at play in healthcare organizations. These findings enrich our understanding of the factors influencing employee well-being in healthcare contexts and underscore the importance of fostering ethical leadership and supportive organizational climates to mitigate job burnout.

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“…Therefore, this leadership style deserves further investigation in the hospitality and healthcare sectors where ethical issues and deviant behaviours may have special impacts on customers and their families. 25 In fact, some recent major disruptive events like the covid outbreak increased the risks in logistics and labour, 26 while the old-age dependency ratio almost doubled in the last 50 years and tend to increase. 27 …”

Section: Introductionmentioning

confidence: 99%

Ethical Leadership in LTC: From Caregivers’ Customer Orientation to Senior’s Satisfaction and Well-Being

Etges,

Coelho

2023

JHL

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In response to the growth of the world's senior population, an investigation of ethical leadership on LTCs is needed, in particular in the impact it may have on customer orientation and on seniors' well-being. Objective: We propose a model to identify the relationship between ethical leadership in LTCs and caregivers' customer orientation, and its influence on satisfaction with the service, satisfaction with life, and the quality of the interaction between caregivers and seniors. Sampling: We present a matched sample of 277 caregivers and 277 elderly Brazilians, workers and seniors' in LTCs in Brazil. The minimum sample size was 222, determined using G-Power software version 3.1.9.2, based on the desired statistical power parameters and the number of predictors. Two structured questionnaires were developed, one for caregivers and the other for the elderly. 69 LTCs were contacted and 29 participated in the survey (10 nonprofit, 34.48%). Data were treated statistically using SEM modelling. Results: We identified a positive influence of ethical leadership on caregivers' attitudes, favoring their orientation towards the seniors'. A positive relationship between customer-oriented caregivers and customer satisfaction, life satisfaction, and the quality of the senior's interaction. A customer-oriented caregiver exerts a mediating effect between ethical leadership and the seniors' related outcomes, making ethical leadership beneficial to seniors and their family members. Conclusion: Ethical leadership favors successful management of LTCs, increasing customer orientation, and provides clues to establish a better causality and a chain of effects between leadership and senior-related outcomes. Therefore, LTCs may be the appropriate outlet for the role of ethics in leadership. Practical Implications: This study provides managers with an understanding of the effects of ethical leadership in the context of LTCs, for both caregivers and seniors. The powerful effects of ethical leadership can be a stimulus to increase the role of ethics in LTCs, improving the quality of care, the well-being of the seniors, and, therefore, the human and financial performance of these institutions.

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Ethical leadership in tourism and hospitality management: A systematic literature review and research agenda

Cited by 14 publications

References 105 publications

Working Capital Management Strategies In The Manufacture Sector, Systematic Literature Review

Working Capital Management Strategies In The Manufacture Sector, Systematic Literature Review

Mitigating Job Burnout in Jordanian Public Healthcare: The Interplay between Ethical Leadership, Organizational Climate, and Role Overload

Ethical Leadership in LTC: From Caregivers’ Customer Orientation to Senior’s Satisfaction and Well-Being

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