2017
DOI: 10.1177/0969733017727151
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Ethics and quality care in nursing homes: Relatives’ experiences

Abstract: When asked about experiences with quality care, the relatives spoke both of expectations met and of expectations not met. Results in this study are important knowledge for developing units where performing quality care is the overall aim.

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Cited by 16 publications
(40 citation statements)
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“…Needs of prospective resident ethics meetings have been reported (Bollig, Schmidt, Rosland, & Heller, 2015). Collaboration between nursing staff and relatives is known to be a central prerequisite for good care in these settings (Jakobsen, Sellevold, & Egede-Nissen, 2017). Decisions about ethical challenges in nursing homes, regarding end-of-life care, decision-making, donot-resuscitate orders, or decision to hospitalise or not, would then be discussed with staff members, representatives of the resident or the resident him/herself.…”
Section: Discussionmentioning
confidence: 99%
“…Needs of prospective resident ethics meetings have been reported (Bollig, Schmidt, Rosland, & Heller, 2015). Collaboration between nursing staff and relatives is known to be a central prerequisite for good care in these settings (Jakobsen, Sellevold, & Egede-Nissen, 2017). Decisions about ethical challenges in nursing homes, regarding end-of-life care, decision-making, donot-resuscitate orders, or decision to hospitalise or not, would then be discussed with staff members, representatives of the resident or the resident him/herself.…”
Section: Discussionmentioning
confidence: 99%
“…More recently, Jakobsen, Sellevold, Egede‐Nissen, and Sørlie () have also visualized the importance of a positive care climate for the quality of care from the perspective of relatives, with emphasis on both physical and psychosocial aspects of the environment. In another study, both nursing home residents and their relatives described the nursing home as a physical place the resident can call home and as a psychosocial space where both residents and relatives can be acknowledged as dignified human beings (Bollig et al, ).…”
Section: Introductionmentioning
confidence: 99%
“…Another suggestion for future research is therefore to design interventions that specifically aim to involve relatives in the care process and improve the communication between relatives and staff. This has also been described in a qualitive study by Jakobsen and Sellevold et al [34], exploring relatives' experiences with quality of nursing home care. With focus on expectations, they describe that although relatives may be at an overall level satisfied with staff engagement and inclusion, feelings of powerlessness, guilt and distrust can be common when not being able to understand what is happening and not feeling competent enough to make medical decisions themselves [34].…”
Section: Discussionmentioning
confidence: 67%
“…This has also been described in a qualitive study by Jakobsen and Sellevold et al [34], exploring relatives' experiences with quality of nursing home care. With focus on expectations, they describe that although relatives may be at an overall level satisfied with staff engagement and inclusion, feelings of powerlessness, guilt and distrust can be common when not being able to understand what is happening and not feeling competent enough to make medical decisions themselves [34]. A focus for future studies could thus be explorations on how to invite relatives to people living in nursing homes into the decision-making process, and how to improve trust in staff competence and willingness to act upon relatives' expectations.…”
Section: Discussionmentioning
confidence: 67%