Ethnographically-informed empirical studies of software practice

Robinson, Hugh; Segal, Judith; Sharp, Helen

doi:10.1016/j.infsof.2007.02.007

Cited by 105 publications

(73 citation statements)

References 34 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Further, it is particularly relevant to use observations, where it is suspected that there is a deviation between an "official" view of matters and the "real" case (Robinson et al 2007). It should however be noted that it produces a substantial amount of data which makes the analysis time consuming.…”

Section: Observationsmentioning

confidence: 99%

Guidelines for conducting and reporting case study research in software engineering

2008

View full text Add to dashboard Cite

Case study is a suitable research methodology for software engineering research since it studies contemporary phenomena in its natural context. However, the understanding of what constitutes a case study varies, and hence the quality of the resulting studies. This paper aims at providing an introduction to case study methodology and guidelines for researchers conducting case studies and readers studying reports of such studies. The content is based on the authors' own experience from conducting and reading case studies. The terminology and guidelines are compiled from different methodology handbooks in other research domains, in particular social science and information systems, and adapted to the needs in software engineering. We present recommended practices for software engineering case studies as well as empirically derived and evaluated checklists for researchers and readers of case study research.

show abstract

Section: Observationsmentioning

confidence: 99%

Guidelines for conducting and reporting case study research in software engineering

2008

View full text Add to dashboard Cite

show abstract

“…Initially, we identified the problem relevance and motivation for an Idea Screening Framework from a two-year ethnographically informed empirical study [27] of innovation practices at a multinational European banking software provider. Relying on the identified problem scenarios and the above described literature, we developed an initial prototype using the scenario-based development method [28].…”

Section: Methodsmentioning

confidence: 99%

Designing an Idea Screening Framework for Employee-Driven Innovation

Ciriello

Richter

Schwabe

2016

2016 49th Hawaii International Conference on System Sciences (HICSS)

View full text Add to dashboard Cite

As ever more companies encourage their employees to realize innovations, a surplus of ideas that exceeds the available resources to implement them has become reality in many organizations. With this paper, we follow recent calls for designing IT-supported, comprehensive, multi-attributive idea screening throughout the whole innovation cycle. Our Idea Screening Framework is grounded in literature and empirical data we collected from a two-year field study in a multinational European banking software provider. We identify a set of dimensions for screening ideas and show with a prototype how the framework can support innovation practices by facilitating the evaluation, selection, and tracking of ideas for managers and innovators.

show abstract

“…Case study research offers a degree of flexibility in that key parameters of the research design can be altered during the study in order to react or adapt to "the complex and dynamic characteristics of real world phenomena" (Runeson and Höst 2009a, p. 137). While case study research does not generate the statistically significant conclusions of controlled empirical studies, it provides rich descriptions of social interactions and practices, reveals the knowledge and perspectives of organizational participants, and yields a "deep understanding of a phenomenon in one context, which may bring insight into others" (Wynekoop & Russo, 1997, p. 51, Easterbrook et al 2008Robinson et al 2007;Runeson and Höst 2009a).…”

Section: Case Study Researchmentioning

confidence: 99%

“…A number of authors have highlighted the significance of the relationship between the researcher and the researched in qualitative research involving close engagement with the research context (Nandhakumar and Jones 1997;Robinson et al 2007). These authors suggest that there is a "tension involved in moving between two worlds" (Robinson et al 2007, p. 545), arising from the dual role of the field researcher as both a participant experiencing the research context and a researcher analyzing and interpreting it.…”

Section: Relationship Between the Researcher And The Researchedmentioning

confidence: 99%

“…However, studying software engineering is a complex undertaking not just because of its technical aspects, but also "from the awkward intersection of machine and human capabilities, and from the central role of human behavior in software development" (Seaman 1999, p. 557). Accordingly, within the growing trend for empirical studies of software engineering (Perry et al 2000;Sim et al 2001;Sjøberg et al 2007), there are increasing calls for the use of qualitative research methods to address the complex social and behavioral issues and human-technology interactions involved in software development (Dittrich et al 2007; Lethbridge et al 2005;Robinson et al 2007;Runeson and Höst 2009a;Seaman 1999). As the call for papers for this special issue suggests, these issues are central to understanding and improving software development practice.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation