“…One aspect of this has been increasing use of information and communications technologies at both national and international levels, and in a wide range of union functions including education, service provision, research, campaigning and organising (e.g. Mather and Lowe, 1990;Mather, 1992, 1993;Labour Telematics Centre, 1994;Lee, 1997;Shostak, 1999;Creanor and Walker, 2000;Salt, 2000).…”