“…More recently, Usability Inspection Methods (Nielsen and Mack 1994), have focused on improving the design of an interactive system by predicting potential usability problems with a system, for example, heuristic evaluation (Nielsen 1992, Nielsen and Molich 1990, cognitive walkthrough , Polson et al 1992, Wharton et al 1994) and ergonomic criteria (Bastien and Scapin 1995).…”