Evaluating digital libraries: a systematised review

Rahimi, Alireza; Soleymani, Mohammad Reza; Hashemian, Alireza; Hashemian, Mohammad R.; Daei, Azra

doi:10.1111/hir.12231

Cited by 14 publications

(7 citation statements)

References 35 publications

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“…Table 1 shows that out of 95 selected studies, 28 studies (29.47%) have applied the SERVQUAL model, followed by 20 studies (21.05%) reported application of LibQUAL model, 8 studies (8.42%) applied the Structural Equation Modelling, 7 studies (7.36%) measured the service quality by applying two service quality models Cabrerizo et al (2017), Chen (2016), Li and Yang (2013) and Xi et al (2018) 4 studies (4.21%) applied a self proposed model (Barhoumi, 2016; Borbely, 2011; Powelson and Reaume, 2012; Mehrjerdi, 2017) and 2 studies reported the application of a fuzzy based model (Tooranloo et al, 2018; Lee et al, 2011). Twenty-five studies (26.31%) had no mention of any models Corrall (2017), Brettle et al (2011), Cabrerizo et al (2012), Einasto (2014), Gupta and Singh (2012), Helman and Horowitz (2001), Heradio et al (2012), Hernon and Nitecki (2001), Kim (2011), Partap (n.d), Rahimi et al (2018), Stokić et al (2019).…”

Section: Resultsmentioning

confidence: 99%

A systematic review of library service quality studies: Models, dimensions, research populations and methods

Mamta

Kumar

2023

Journal of Librarianship and Information Science

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The study systematically reviews the studies based on a search of published articles from 2010 to 2021 on library service quality with the aim of determining which models of service quality are the most commonly used by librarians as a means of measuring service quality. In addition, the paper makes an effort to determine the variety of dimensions by which these qualitative evaluations were carried out, the types of libraries that have reported such qualitative studies, and the data collection strategies (research population, sample size and data collection instruments) adopted by the authors. The findings indicate that the SERVQUAL and LibQual models are the most frequently adopted models. The empathy, reliability, tangible, assurance, responsiveness, effect of library, information control and library as place are the prominent dimensions. The researchers rely heavily on questionnaire-based survey research methods with sample sizes of less than 100 respondents, mostly reported in academic libraries.

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Section: Resultsmentioning

confidence: 99%

A systematic review of library service quality studies: Models, dimensions, research populations and methods

Mamta

Kumar

2023

Journal of Librarianship and Information Science

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“…To identify and analyse the challenges associated with FRBR implementation. Gaona-Garcia et al (2017), Ndungu (2017), Kiryakos & Sugimoto (2018), Rahimi et al (2018), Koh & Muthupalaniappen (2018), Beene et al (2020), Alvite-Diez (2021), Zavalin & Miksa (2021).…”

Section: Research Objectivesmentioning

confidence: 99%

Functionalities of FRBR-Based Information Visualisation in Library Bibliographic Records

Ahmad Nawawi,

Sarif Abdullah

2023

jdsd

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This study explores the potential of the Functional Requirements for Bibliographic Records (FRBR) model as a tool for information visualisation in bibliographic control. This research aims to investigate how FRBR can be employed to enhance the visualisation of bibliographic data, examine the impact of FRBR on information organisation and retrieval, and identify and analyse the challenges associated with FRBR implementation. The researchers applied thematic analysis, where the study has three main phases. The process started with designing the review and then conducting the review. Lastly, analyse and organise the review. The analysis of the study is gained through reviewing existing literature through thematic analysis; thus, three main aspects, which contain four themes, have been presented within the study. It is important to note that the study makes a significant contribution as it focuses on library interface interaction along with the stress on relationships of entities between static and interactive bibliographic records.

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“…The limitation of Alokluk and Al-Amri's research was it had not shown an evaluation component that was able to evaluate the socialization procedure of digital libraries. Rahimi et al's research [41] showed the use of the DigiQUAL model in evaluating the quality of digital library services. The limitation of Rahimi et al's research was it had not shown an evaluation component that was able to measure the socialization form of the existence of a digital library.…”

Section: Contentmentioning

confidence: 99%

Utilization of Alkin-WP-Based Digital Library Evaluation Software as Evaluation Tool of Digital Library Effectiveness

et al. 2021

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One source of learning in universities is a digital library. In the era of industry 4.0, most universities have implemented digital libraries in supporting the learning process. However, the reality shows that digital library management is still ineffective. Therefore, the implementation of digital libraries needs to be evaluated for determining the digital library effectiveness used as learning resources in supporting the learning process in universities. Many evaluation tools are used to evaluate the effectiveness of digital libraries but have not provided accurate recommendation results to support decision-making. This research presents an innovation in the form of an evaluation tool that can be used to evaluate the digital library effectiveness in universities. That evaluation tool is called the Alkin-WP-based digital library evaluation software. This software is a desktop platform that contains aspects of measuring the digital library effectiveness by referring to the components of the Alkin evaluation model and the WP (Weighted Product) method. This research aimed to show the effectiveness level of the utilization of Alkin-WP-based digital library evaluation software. This research method was R & D (Research & Development) which refers to the ten development stages of the Borg and Gall model. In this research, development was focused only on a few stages, included: usage trials, final product revision, dissemination, and implementation. The subjects involved in assessing the implementation/utilization of the Alkin-WP-based digital library evaluation software were 35 people, in the usage trials were six people, in product revision were three people, and at the stage of dissemination were 15 people. The tools used to collect data were questionnaires and interview guidelines. The data analysis technique used was descriptive quantitative. The effectiveness level of utilizing the Alkin-WP-based digital library evaluation software was 88.34%. It showed that the evaluation software had effective. The impact of this research results on the scientific field of educational evaluation is being able to show the existence of a new evaluation tool based on educational evaluation and artificial intelligence. That evaluation tool can easier for library heads to make policies for revamping digital library services based on accurate recommendations. Doi: 10.28991/esj-2021-01308 Full Text: PDF

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Evaluating digital libraries: a systematised review

Abstract: Because there are fewer studies of digital libraries evaluation in the health sector, the specific features of health digital libraries should be addressed by librarians and health digital library designers to develop specific models.

Cited by 14 publications

References 35 publications

A systematic review of library service quality studies: Models, dimensions, research populations and methods

A systematic review of library service quality studies: Models, dimensions, research populations and methods

Functionalities of FRBR-Based Information Visualisation in Library Bibliographic Records

Utilization of Alkin-WP-Based Digital Library Evaluation Software as Evaluation Tool of Digital Library Effectiveness

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