Evaluating knowledge creation processes in the Royal Malaysian Navy (RMN) fleet: Personnel conceptualization, participation and differences

Rusland, Shaftdean Lufty; Jaafar, Noor Ismawati; Sumintono, Bambang

doi:10.1080/23311975.2020.1785106

Cited by 22 publications

(16 citation statements)

References 90 publications

(125 reference statements)

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“…From that consideration, the SECI model incorporates knowledge exchange and knowledge creation (Nonaka and Takeuchi, 1995). SECI model is a comprehensive model that ensures the creation of knowledge through a recurring cycle of knowledge exchange at the individual as well as at the organizational level (Rusland et al, 2020). Marchiori and Mendes (2018) mentioned that knowledge creation and its application are achieved through a spiral of learning in the organizations that occur through continuous flow and transformation of tacit and explicit knowledge, which paves the way for innovation.…”

Section: Knowledge Creationmentioning

confidence: 99%

Impact of total quality management factors on knowledge creation in the organizations of Bangladesh

Barua

2021

TQM

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PurposeTotal quality management (TQM) and knowledge management (KM) are two similar and complementary management philosophies synergistic combinations that can form a cycle of improvement and development. This paper aims to investigate the impact of TQM factors on knowledge creation in the organizations of Bangladesh.Design/methodology/approachA list of TQM factors was identified through reviewing the relevant literature. Knowledge creation was analyzed through the framework proposed by Nonaka and Takeuchi (1995). Data were collected through a self-administered questionnaire survey among 450 top and mid-level managers of the organizations. A quantitative research approach, namely, structural equation modeling (SEM) was used in the study. The data were analyzed in SmartPLS 3.FindingsFrom the study, it is found that a positive and significant relationship exists between leadership, employee empowerment, benchmarking, customer focus and information technology with the knowledge creation process and four knowledge conversion modes. In contrast, a negative and significant relationship has been found between employee training and continuous improvement with the knowledge creation process and three knowledge conversion modes.Research limitations/implicationsPrevious researches in Bangladesh empirically validated the effect of TQM on organizational performance, competitive advantage, financial performance, market performance and productivity. But, no such study was undertaken to empirically validate the effect of TQM on knowledge creation process for organizations of Bangladesh. Here, the study has a unique contribution. The empirical support for the hypotheses to explain and predict the contribution of the TQM in promoting knowledge creation.Practical implicationsThe findings highlight the role of leadership practices. Organizational leadership needs to focus more on following issues: gathering required knowledge from the superior sources; transforming prevailing knowledge into a meaningful format to perform activities in better and innovative ways; employing opinions from experiences; facilitating mechanism for employees to update their knowledge; creating a virtual network; implementing customer relationship management system and providing tools and technologies to employees for performing KM activities more efficiently. On the other hand, negative effect of employee training and continuous improvement on knowledge creation sheds light on understanding the reasons for this kind of relationship and formulating effective strategies to resolve problems inside the organizations. In this regard, employees need to be well equipped through regular and appropriate training. Also, employees need to use problem-solving approach to identify problems inside the organizational system thereby availing opportunities for continuous improvement.Originality/valueThis study was conducted to identify factors that enable knowledge creation in organizations from developing countries like Bangladesh. TQM has been adopted in many organizations. But, its effect was mostly measured to determine its impact on improving organizational performance or competitiveness or identifying its critical success factors of implementation. Hence, this study sheds light on identifying the effect of TQM from a new perspective.

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Section: Knowledge Creationmentioning

confidence: 99%

Impact of total quality management factors on knowledge creation in the organizations of Bangladesh

Barua

2021

TQM

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“…The classification of students' level of acceptance and connectedness to learning was done by observing the tendency of the person logit data. Rusland et al. (2020) suggest the range of person logit data between Mean (M) and one standard deviation below mean (S) may reflect the moderate level, above M indicates a higher level, and the other below S describes the lower level.…”

Section: Findings and Discussionmentioning

confidence: 99%

The application of WhatsApp to support online learning during the COVID-19 pandemic in Indonesia

Mulyono¹,

Suryoputro²,

Jamil³

2021

Heliyon

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The current study aimed to evaluate university students' technological acceptance and connectedness to online learning with WhatsApp support. A total of 202 students from three different courses at an Indonesian private university participated in an online survey. Quantitative data analyses using Rasch modelling technique were conducted to evaluate the survey data. Findings show that most students accepted social media use to support learning and felt connected to the learning. The findings also have identified several drivers that promoted the high level of acceptance and connectedness to learning, such as students' perceived usefulness, availability of learning support, motivation, and connectedness with their friends. Implications for further research and practices of WhatsApp usage to support online learning are discussed.

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“…The Royal Malaysian Navy looks into its members' comments to learn about present-day processes of KC in the fleet. 78 12. Konno and Schillaci introduced a paradigm linking knowledge generation to intellectual capital in society 5.0.…”

Section: Discussionmentioning

confidence: 99%

Knowledge creation in IT projects to accelerate digital innovation: two decade systematic literature review

et al. 2021

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The interactivity and ubiquity of digital technologies are exerting a significant impact on the knowledge creation in information technology (KC-IT) projects. According to the literature, the critical relevance of KC-IT is highly associated with digital innovation (DI) for organisational success. However, DI is not yet a fully-fledged research subject but is an evolving corpus of theory and practise that draws from a variety of social science fields. Given the preceding setting, this study explores the interaction of KC-IT with DI. This work provides a systemic literature review (SLR) to examine the literature in KC-IT and its connection to DI. A SLR of 527 papers from 2001 to 2021 was performed across six online databases. The review encompasses quantitative and qualitative studies on KC-IT factors, processes and methods. Three major gaps were found in the SLR. Firstly, only 57 (0.23%) papers were found to examine the association between KC and IT projects. These works were analysed for theories, type of papers, KC-IT factors, processes and methods. Secondly, the convergence reviews indicate that scarce research has examined TMS and trust in KC-IT as factors. Thirdly, only 0.02% (5) core papers appeared in the search relevant to KC in IT projects to accelerate DI. The majority of the papers examined were not linked to DI. A significant gap also exists in these areas. These findings warrant the attention of the research community.

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Evaluating knowledge creation processes in the Royal Malaysian Navy (RMN) fleet: Personnel conceptualization, participation and differences

Cited by 22 publications

References 90 publications

Impact of total quality management factors on knowledge creation in the organizations of Bangladesh

Impact of total quality management factors on knowledge creation in the organizations of Bangladesh

The application of WhatsApp to support online learning during the COVID-19 pandemic in Indonesia

Knowledge creation in IT projects to accelerate digital innovation: two decade systematic literature review

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