Evaluating M?Commerce Systems Success: Measurement and Validation of the DeLone and McLean Model of IS Success in Arabic Society (GCC Case Study)

Bahaddad, Adel A.

doi:10.22158/jbtp.v5n3p156

Cited by 13 publications

(10 citation statements)

References 69 publications

(254 reference statements)

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“…Subsequently, perceived system quality and information quality will enhance the willingness of users to use MB frequently. Therefore, the findings are consistent with previous studies in mobile commerce and mobile banking context (Bahaddad, 2017;Noh & Lee, 2016).…”

Section: Theoretical Contributionssupporting

confidence: 92%

Prerequisites and Perceived Information System Qualities Model for Mobile Banking Adoption Among the Customers of Private Commercial Banks in Myanmar

Tun¹

2021

J. ASEAN Studies

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The research attempts to conjecture the prerequisites of perceived qualities of information system (IS) such as mobile banking (MB). The quantitative research was conducted and a total of 577 MB users of private commercial banks in Myanmar participated in the research. The results of the hypotheses were formulated by using partly exploratory factor analysis (EFA), partly confirmatory factor analysis (CFA), and structural equation modeling (SEM) techniques. The findings expose that device quality is an independent factor, and an antecedent of user interface design quality and system quality. The research also discloses that user interface design quality is a prerequisite of system quality and information quality. In the research, system quality and information quality are key factors affecting customers’ intention to adopt MB. Further, the results confirm that system quality has a statistically significant effect on information quality. However, the effect of device quality on information quality is insignificant. It is expected that the research gives valuable insights for not only bank managers but also software engineers who are going to develop MB systems.

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Section: Theoretical Contributionssupporting

confidence: 92%

Prerequisites and Perceived Information System Qualities Model for Mobile Banking Adoption Among the Customers of Private Commercial Banks in Myanmar

Tun¹

2021

J. ASEAN Studies

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“…to validate the model in different traditional contexts of Arabic communities, because the ratification of diverse traditions and using a large sample collected in a variety of places would help the circulation of the proposed model in various Arabic communities [2,9,53]. (5) e cumulative visions of previous studies support the determination of the net benefit for its importance in many aspects of this study [8,54].…”

Section: Implication Limitations and Motivationmentioning

confidence: 83%

“…Some examples of M-commerce definitions explain the general boundaries of this activity. Lehman Brothers Holdings Inc. defines M-commerce as using mobile devices to communicate, inform, and entertain by using text and data through public or private networks [2]. Ovum concentrates on the essence of M-commerce, which is using a mobile phone or personal digital assistant (PDA) on a public telephone network to conduct transactions that lead to the transfer of money or to obtain particular information, services, or properties [12].…”

Section: Literature Reviewmentioning

confidence: 99%

“…e consumer represents a fundamental role in the distribution and success of M-commerce applications in current societies [1]. Knowledge of consumer traditional and habits significantly helps to determine the direction of application development in order to provide consumers with the application tools and information that enable them to make the right decisions at the right time [2].…”

Section: Introductionmentioning

confidence: 99%

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The Traditional Influence on Increasing Acceptance of Commercial Smartphone Applications in Specific Regions of the Arabic World

Bahaddad

2021

Complexity

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The consumer sector represents one of the key players in the diffusion of M-commerce in contemporary societies. Consumers’ traditionalism has a significant impact in determining the appropriate products to offer electronically, as well as in determining the functions and information that should be offered to enable them to make the right decisions at the right time. Many characteristics and requirements in general-use commercial applications cannot be acceptable for more targeted release if they are not compatible with the target population’s traditional requirements, and therefore, the M-commerce applications go to complexity level in design because of the socio-technical systems. This study is conducted in three GCC countries, Saudi Arabia, the United Arab Emirates, and Qatar on 799 participant consumers. This study focuses to determine the basic requirements for smartphones’ commercial applications, including the requirements affected by different traditionalism in the studied communities.

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“…The extended successful model of information system puts forward the elements of system quality, information quality, service quality, usage, user satisfaction, and actual effect, and reconstructs the relationship between information quality, service quality and system quality for reproducing the quality characteristics of information system. Afterwards, the information system success model based on DeLone and McLean has been widely used in the field of e-commerce (Petter & McLean, 2013;Bahaddad, 2017). verified that the information quality, system quality, service quality and social impact of DeLone and McLean (2003)'s information system success model have positive effects on improving consumer satisfaction in O2O services.…”

Section: Present Situation Of O2o Fresh Food E-commerce In Chinamentioning

confidence: 99%

Development of Market Consumer Interconnector to Prevent Food Poisoning in Vietnam

Kim¹

2019

KODISA Int Conference Bus Econ (KODISA.ICBE)

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The conference aims to share scholarships regarding issues of Social Science, Technology and Humanities for Sustainability of Business, Economics, and the Environment, to offer an excellent opportunity to meet colleagues from around the world so as to enable participants to exchange information and ideas on the topics, and to get presented and published scholarly papers, research notes and case studies in the Conference Program, Proceedings and affiliated journals. I am extremely pleased that this year we have a total of 101 presentations of full papers, work-in-progress papers, doctoral symposiums, and special panel discussions from 170 scholars, industry leaders, and public policy makers coming from 15 countries. On July 9, 2019, after the conference opening session, an official reception of the conference will be following for the registered delegates and their spouse or accompanying persons. As part of this conference tradition, we will honor Best Paper Award winners with a scholarship. You will not only meet and greet and network with your colleagues from academics and industry but also engage in stimulating discussions based on academic research papers and business practices. Finally, I would like to thank our ICBE and KODISA international community members and the National Research Foundation of Korea and Yeosu City Government of the Republic of Korea for sponsoring this ICBE 2019 conference in many ways. I would also like to thank all the attendees, track and session chairs, reviewers and local organizing directors for their critical roles in bringing together success of the conference. Sincerely,

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Evaluating M?Commerce Systems Success: Measurement and Validation of the DeLone and McLean Model of IS Success in Arabic Society (GCC Case Study)

Abstract: This study focused on testing and verifying the 2003 DeLone and McLean Model (otherwise known as the

Cited by 13 publications

References 69 publications

Prerequisites and Perceived Information System Qualities Model for Mobile Banking Adoption Among the Customers of Private Commercial Banks in Myanmar

Prerequisites and Perceived Information System Qualities Model for Mobile Banking Adoption Among the Customers of Private Commercial Banks in Myanmar

The Traditional Influence on Increasing Acceptance of Commercial Smartphone Applications in Specific Regions of the Arabic World

Development of Market Consumer Interconnector to Prevent Food Poisoning in Vietnam

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