Evaluating Office Environments: A Case Study

Abstract

The relationships between the characteristics of the Conversations, site visits, a survey, and a refined office environment and the behavior and perceptions of questionnaire were used to obtain specific design individuals working in a particular interior office setting information from employees prior to remodeling. The are of interest to the U.S. Army because it is employees completed the questionnaire again after the responsible for millions of square feet of office renovation. More than 22 characteristics of the environments. Also, the U.S. Army is interested in environment were related to employees' satisfaction maximizing the effective utilization of office spaces and with their workstation and can be inferred to relate to enhancing employee satisfaction and productivity. To productivity. Employees perceived many aspects of investigate what attributes of the facility impact the their work environment differently after the renovation, users' perception of satisfaction and productivity, the and this report discusses specific findings and their responses of employees to their office environment implications for the design and management of other were compared before and after a renovation of their office environments.office. Design changes were made to the work space, lighting, heating, ventilating, and air conditioning based on users' needs and requirements. L Approved for public release; distribution is unlimited. 942The contents of this report are not to be used for advertising, publication, or promotional purposes. Citation of trade names does not constitute an official endorsement or approval of the use of such commercial products. The findings of this report are not to be construed as an official Department of the Army position, unless so designated by other authorized documents. Please take a few minutes to answer the questions below, tear out this sheet, and return it to USACERL. As user of this report, your customer comments will provide USACERL with information essential for improving future reports. DESTROY THIS REPORT WHEN IT IS NO LONGER NEEDED DO NOT RETURN IT TO THE ORIGINATOR1. Does this report satisfy a need? (Comment on purpose, related project, or other area of interest for which report will be used.)2. How, specifically, is the report being used? (Information source, design data or procedure, management procedure, source of ideas, etc.) Has the information in this report