2019
DOI: 10.1108/ijppm-06-2018-0209
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Evaluating quantity surveying firms’ performance

Abstract: Purpose The purpose of this paper is to evaluate the performance of quantity surveying firms (QSFs) using the balanced scorecard (BSC) technique. Design/methodology/approach Based on a survey of 37 QSFs in Lagos State, Nigeria, the paper empirically assessed the performance of QSFs using the BSC technique. The targeted respondents were principal partners and quantity surveyor employees in the selected QSFs and relevant construction stakeholders, including clients, architects, builders and structural engineer… Show more

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Cited by 5 publications
(2 citation statements)
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“…Crucial context like contractor qualifications and experience isn't factored in by the standard deviation method. It should be used alongside other criteria for informed decisions [29]. Assuming a competitive bidding environment, the method might not hold in monopolistic or contractor-dominant markets [30].…”
Section: Introductionmentioning
confidence: 99%
“…Crucial context like contractor qualifications and experience isn't factored in by the standard deviation method. It should be used alongside other criteria for informed decisions [29]. Assuming a competitive bidding environment, the method might not hold in monopolistic or contractor-dominant markets [30].…”
Section: Introductionmentioning
confidence: 99%
“…Organizations expect their employees to be energetic, enthusiastic and devoted to work and have optimum possible life satisfaction (Osunsanwo and Dada, 2019). Life management has become a major issue for many professionals because of the contradictory responsibilities and obligations the society expects from them.…”
Section: Introductionmentioning
confidence: 99%