Evaluating satisfaction of patients referring to emergency ward of Shahid Sadooghi Hospital, Yazd, Iran, in 2013

The psychological contract and staff retention among South African higher education employees: The influence of socio-demographics

“…Motivation for the study: High staff turnover in South African HE sector and inability to retain crucial skilled employees pose challenges for HE institutions (HEIs) in a complex and diverse environment. Van Stormbroek & Blomme, 2017), less attention has been given to the influence of socio-demographical differences on the relationship between these two concepts (Deas, 2017;Rafiee et al, 2015). Furthermore, there is a shortage of research on socio-demographic differences among employees in HEIsespecially in open-distance learning (ODL) institutions -in terms of how employees' psychological contracts impact staff retention (Deas, 2018;Peltokorpi et al, 2015;Rafiee et al, 2015).…”

“…Van Stormbroek & Blomme, 2017), less attention has been given to the influence of socio-demographical differences on the relationship between these two concepts (Deas, 2017;Rafiee et al, 2015). Furthermore, there is a shortage of research on socio-demographic differences among employees in HEIsespecially in open-distance learning (ODL) institutions -in terms of how employees' psychological contracts impact staff retention (Deas, 2018;Peltokorpi et al, 2015;Rafiee et al, 2015). Based on the high staff turnover rates at HEIs in SA (Barkhuizen et al, 2020), as well as the diversity of the workforce at these institutions (Setati et al, 2019), it is imperative that these institutions develop and implement retention strategies aimed at strengthening the retention of their valuable and diverse employees.…”

“…Several empirical studies have indicated that socio-demographic differences between diverse employees are among the most important factors to be considered when retention practices and strategies are developed and implemented by organisations (Peltokorpi et al, 2015;Potgieter & Mathonsi, 2021;Rafiee et al, 2015;Randmann, 2013). Socio-demographic variables such as race, gender, age, job level and tenure may also assist HEIs in predicting organisational commitment and strengthening retention (Rafiee et al, 2015;Randmann, 2013).…”

“…Several empirical studies have indicated that socio-demographic differences between diverse employees are among the most important factors to be considered when retention practices and strategies are developed and implemented by organisations (Peltokorpi et al, 2015;Potgieter & Mathonsi, 2021;Rafiee et al, 2015;Randmann, 2013). Socio-demographic variables such as race, gender, age, job level and tenure may also assist HEIs in predicting organisational commitment and strengthening retention (Rafiee et al, 2015;Randmann, 2013). Thus, considering the needs of diverse racial and age groups, and the predilections of different job levels, tenure groups and genders within an organisation can assist HEIs in the reinforcement of the retention of their skilled and valuable staff (Peltokorpi et al, 2015).…”