2019
DOI: 10.3389/fpsyt.2019.00422
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Evaluating Singapore’s CHAT Assessment Service by the World Mental Health Organisation (WHO) “Youth-Friendly” Health Services Framework

Abstract: Young people experience high rates of mental health issues. However, many do not seek professional help. In order to encourage help-seeking behavior among young people, it is important to ensure that services are youth-friendly. This study aims to evaluate the Community Health Assessment Team (CHAT)’s mental health assessment service model using the World Health Organization (WHO) youth-friendly health service framework of accessibility, acceptability, and appropriateness (AAA), and to ascertain the extent to … Show more

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Cited by 8 publications
(8 citation statements)
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“…Established in 2009, and building on the Singapore Early Psychosis Intervention Programme, CHAT is a national youth mental health check and outreach program under the Institute of Mental Health 165 .…”
Section: Singapore: Community Health Assessment Team (Chat)mentioning
confidence: 99%
“…Established in 2009, and building on the Singapore Early Psychosis Intervention Programme, CHAT is a national youth mental health check and outreach program under the Institute of Mental Health 165 .…”
Section: Singapore: Community Health Assessment Team (Chat)mentioning
confidence: 99%
“…It also supports the Community Health Assessment Team (CHAT) which offers free mental health assessments for youth. CHAT is located in a youth friendly location within a shopping mall which reduces the stigma of help-seeking and increases the accessibility of mental health services for young people ( 47 ). The relatively low treatment gap in Singapore may be a result of the assertive outreach and networks established by the EPIP programme.…”
Section: Discussionmentioning
confidence: 99%
“…The sampling frame was based on a national population registry database of all citizens and permanent residents in Singapore which is updated regularly. A probability sample was randomly selected using a disproportionate stratified sampling design with 16 strata defined according to ethnicity (Chinese, Malay, Indian, Others) and age groups (18)(19)(20)(21)(22)(23)(24)(25)(26)(27)(28)(29)(30)(31)(32)(33)(34)(35)(36)(37)(38)(39)(40)(41)(42)(43)(44)(45)(46)(47)(48)(49), 50-64, 65 and above). An over-sampling of residents aged 65 and above, and those of Malay and Indian ethnicity was done to ensure that sufficient sample size would be achieved to improve the reliability of estimates for the subgroup analysis.…”
Section: Survey Population and Subjectsmentioning
confidence: 99%
“…This was achieved through the ease of commuting to the physical location, an easy referral process, affordability (accessibility), having a safe environment for assessment, offering privacy and confidentiality, staff being professional yet friendly and approachable, staff offering information and giving choices to young people (acceptability), providing recommendations regarding treatment and help options fitting with the young person's concerns, and making timely referrals to these options (appropriateness). (6) In 2014, a service review paper by Poon et al described the beginnings of CHAT. (5) In the subsequent years, there has been greater public awareness regarding CHAT and other mental health services.…”
Section: Discussionmentioning
confidence: 99%