“…In the context of IT implementation in higher education institutions, there is a potential gap in exploring the adoption of this innovation as a mandatory issue often taken for granted (Gallivan, 2001). Furthermore, research on the adoption of mandated IT innovations is still relatively rare because researchers generally focus more on identifying challenges and barriers to the use of IT (Al-Shboul et al, 2017); (Huda et al, 2022), (Huda & Hussin, 2010) and voluntary adoption of more straightforward innovations (e.g., PCs, laptops, internet) (Moolenaar et al, 2014). This research is essential to explore the implementation of IT innovation in the context of the education sector, such as IHEI in Indonesia.…”