Evaluating telephone follow-up of a mail survey of community pharmacies

Westrick, Salisa C.; Mount, Jeanine K.

doi:10.1016/j.sapharm.2006.06.003

Cited by 13 publications

(6 citation statements)

References 46 publications

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“…Non‐response bias investigations were conducted for all stages. Regarding stage I non‐response bias, a greater proportion of pharmacies participating in the mail survey were involved in in‐house immunization services when compared to pharmacies participating in the follow‐up telephone survey 56 . This could be because in‐house service adopters realized the significance of the immunizations topic 57–61 and responded to the stage I mail survey more promptly.…”

Section: Methodsmentioning

confidence: 99%

Impact of perceived innovation characteristics on adoption of pharmacy-based in-house immunization services

Westrick

Mount

2009

International Journal of Pharmacy Practice

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Appropriate strategies, particularly promoting the benefit of in-house immunization services, should be implemented. The proposed model and findings may be applicable to other pharmacy-based innovative practices or other public health initiatives. We recommend that organizational leaders, researchers and practitioners consider the impact of perceived benefit and incorporate it when they design strategies to foster adoption of innovative practices. Doing this may increase the number of adopters and also increase diffusion rates for innovative services.

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Section: Methodsmentioning

confidence: 99%

Impact of perceived innovation characteristics on adoption of pharmacy-based in-house immunization services

Westrick

Mount

2009

International Journal of Pharmacy Practice

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“…The former can be achieved by attempting to recruit fewer people initially, but focusing on those who are selected to keep the response rate as high as possible. As an example, Westrick and Mount (2007) compared a mailed census of over 1,100 pharmacies, with telephone followup pharmacies that did not respond to the mail survey. The mail survey returned a 27 % response rate, but by telephone 84 % responded.…”

Section: Non-responsementioning

confidence: 99%

Pharmacy Practice Research Methods

2015

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“…Regarding stage I non-response bias, a greater proportion of pharmacies participating in the mail survey were involved in in-house immunization services when compared to pharmacies participating in the follow-up telephone survey. [56] This could be because in-house service adopters realized the significance of the immunizations topic [57][58][59][60][61] and responded to the stage I mail survey more promptly.…”

Section: Non-response Biasmentioning

confidence: 99%