2017
DOI: 10.1051/matecconf/201710608082
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Evaluating the effectiveness of franchise in tourism

Abstract: Abstract. Russian tourism industry is going through hard time. Devaluation of Russian ruble and bankruptcy of several major tour operators caused customers mistrust. Market players are forced to unite, consolidate. One of the most effective ways to withstand in this hard time is franchising. But how a beginner of touristic retail market can pick the right one? How a tour operator can build an effective franchise and attract more professional agents in own network? Developed model is based on mathematic analysi… Show more

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Cited by 3 publications
(2 citation statements)
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“…3. Creating a positive reputation with potential customers, improving the service, forming a feedback system about your company [5]. 4.…”
Section: Introductionmentioning
confidence: 99%
“…3. Creating a positive reputation with potential customers, improving the service, forming a feedback system about your company [5]. 4.…”
Section: Introductionmentioning
confidence: 99%
“…Franchising is one of the development mechanisms that have succeeded in wholesale and retail trade. It is a tool for the multiplication of successful business and cooperation opportunities [3]. In the conditions of various kinds and forms of commercial activity, forms of franchising relationships naturally change.…”
Section: Introductionmentioning
confidence: 99%