2023
DOI: 10.1002/pra2.909
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Evaluating the Effectiveness of VR Training for Crisis Communication Skills Development Among LIS Graduate Students

Catherine Dumas,
Rachel D. Williams,
Lydia P. Ogden
et al.

Abstract: This research analyzes the results of a study that is part of a larger, interdisciplinary, and multi‐institutional project that examines the usability and effectiveness of virtual reality (VR) training for library and information science (LIS) graduate students and professionals in gaining skills for interacting effectively with patrons in crisis. This paper reports on key findings related to the effectiveness of VR training for teaching empathy, confidence, and de‐escalation skills for LIS graduate students. … Show more

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