Evaluating the Impact of Complaints on Firms’ Idiosyncratic Risk: The Roles of Valance and Channel

Zhan, Baoqiang; Li, Yongli; Wei, Chuang; Wu, Chong; Ngai, Eric W. T.

doi:10.1109/tem.2024.3485088

IEEE Trans. Eng. Manage.

2024

DOI: 10.1109/tem.2024.3485088

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Evaluating the Impact of Complaints on Firms’ Idiosyncratic Risk: The Roles of Valance and Channel

Baoqiang Zhan,

Yongli Li,

Chuang Wei

et al.

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Evaluating the Impact of Complaints on Firms’ Idiosyncratic Risk: The Roles of Valance and Channel

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References 104 publications

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