Evaluating the inclusivity of hospital wayfinding systems for people with diverse needs and abilities

Morag, Ido; Heylighen, Ann; Pintelon, Liliane

doi:10.1177/1355819616642257

Cited by 28 publications

(26 citation statements)

References 13 publications

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“…Best's (1970) pioneering research occurred in a municipal facility, Manchester (UK) Town Hall. Later work has often focused on medical facilities (Baskaya, Wilson, & Özcan, 2004;Kaya, Ileri, & Yuceler, 2016;Morag, Heylighen, & Pintelon, 2016), transportation facilities (Hafiz & Zohdy, 2016;Shiwakoti, Tay, Stasinopoulos, & Woolley, 2016), and shopping malls (Chebat, Gélinas-Chebat, & Therrien, 2005;Dogu & Erkip, 2000;Tüzün, Telli, & Alır, 2016). There has also been work in educational facilities other than libraries (Kanakri, Schott, Mitchell, Mohammad, Etters, & Palme, 2016;Stoffell, Schoder, & Ohlbach, 2008).…”

Section: Literature Reviewmentioning

confidence: 99%

“…These studies employ a variety of methodologies, including spatial analysis (Dogu & Erkip, 2000), interviews (Best, 1970), surveys/questionnaires (Baskaya et al, 2004;Dogu & Erkip, 2000;Kaya et al, 2016;Morag et al, 2016;Shiwakoti et al, 2016), and sketch mapping (Baskaya et al, 2004). One of the most commonly used methods is a task completion experiment, employed by Best (1970), Chebat et al (2005), Lee et al (2015), Davis and Ohman (2016), Hsiao et al (2016), Kanakri et al (2016), Nguyen et al (2017), Torrado et al (2016), and Tüzün et al (2016).…”

Section: Literature Reviewmentioning

confidence: 99%

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Wayfinding Research in Library and Information Studies: State of the Field

Mandel¹

2017

EBLIP

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the terms of the Creative Commons-AttributionNoncommercial-Share Alike License 4.0 International (http://creativecommons.org/licenses/by-nc-sa/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly attributed, not used for commercial purposes, and, if transformed, the resulting work is redistributed under the same or similar license to this one. AbstractObjective -Often people enter libraries focused on their primary information needs and haven't considered their need for spatial information to find their way to what they need. This presents unique wayfinding information challenges for libraries. Papers on library wayfinding often include some discussion of the lack of wayfinding research in libraries, but apparently there has been no comprehensive review of the LIS literature on wayfinding.Methods -This paper is a comprehensive review of library wayfinding literature, using the Library, Information Science & Technology Abstracts with Full Text (via EBSCOhost) database to collect the dataset.Results -Findings indicate a small collection of library wayfinding research, primarily focused on academic libraries.Conclusion -Empirical research in this area is limited. Suggestions for future research on library wayfinding, including potential foci for that research, are presented.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Wayfinding Research in Library and Information Studies: State of the Field

Mandel¹

2017

EBLIP

View full text Add to dashboard Cite

show abstract

“…The spaces’ boundaries, access, the entrance and the exit must be fully clear to enable the users to move through these spaces easily (Nikbakht, 2004). The research on the wayfinding in the health-care spaces has mostly focused on the indoor spaces (Fadda, 2019; Hamed et al , 2019; Morag et al , 2016; Rangel and Mont’Alvão, 2011; Short et al , 2019), whereas the hospital, as an environment that many users refer to for the first time with high stress, must make the access to the routes easier or avoid confusing the users. Therefore, the investigation and research on the green space design of the hospital’s landscape is an important issue that has been less addressed.…”

Section: Introductionmentioning

confidence: 99%

Wayfinding in hospital landscape: syntactical analysis of planting design in hospitals in Kerman, Iran

Zabihi

Safizadeh

Marzbali

2021

JFM

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Purpose Hospital landscape is not a useless space within hospital buildings anymore. It is considered as a supportive area providing mental and physical peace. However, the planting design of the hospital landscape and the way it should be in order to not disrupt wayfinding performance is neglected. This paper, which is a case study, aims at investigating the effects of planting design in Kerman hospitals’ landscapes on the users’ wayfinding using space syntax techniques. Design/methodology/approach This research focuses on the effects of planting design on the users’ wayfinding in hospitals. In so doing, library research, computer simulation and analysis with the University College London (UCL) Depthmap software, and comparison techniques are used. Based on axial maps, the measures of integration, connectivity and intelligibility are considered for analysing the wayfinding process of individuals. Findings The findings show that planting configurations in the hospital landscape can affect individuals’ wayfinding. Integrated and regular planting design in addition to combining planted areas with the hospital buildings can pave the way for intelligible space and easier wayfinding. Originality/value According to the authors’ knowledge, the current study is the first to use the space syntax techniques in the health-care landscape architecture in terms of planting design and wayfinding. As wayfinding is an important issue in health-care spaces, the study findings can greatly help the health-care building designers and the related organizations to pay attention to the hospital landscape as much as hospital indoors.

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“…The interior space of large-scale buildings, such as hospitals, with a variety of departments, is so complicated that people may easily lose their way while visiting. Wayfinding is an important issue in a huge hospital, especially for patients who have multiple destinations in the course of a single visit [1,2]. Poor wayfinding may lead to several problems which often results in bad experiences and consequences, to not only patients but also employees [1,3].…”

Section: Introductionmentioning

confidence: 99%

Multi-Sensor Fusion Approach for Improving Map-Based Indoor Pedestrian Localization

Huang¹,

Hsieh²,

Liu³

et al. 2019

Sensors

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The interior space of large-scale buildings, such as hospitals, with a variety of departments, is so complicated that people may easily lose their way while visiting. Difficulties in wayfinding can cause stress, anxiety, frustration and safety issues to patients and families. An indoor navigation system including route planning and localization is utilized to guide people from one place to another. The localization of moving subjects is a critical-function component in an indoor navigation system. Pedestrian dead reckoning (PDR) is a technology that is widely employed for localization due to the advantage of being independent of infrastructure. To improve the accuracy of the localization system, combining different technologies is one of the solutions. In this study, a multi-sensor fusion approach is proposed to improve the accuracy of the PDR system by utilizing a light sensor, Bluetooth and map information. These simple mechanisms are applied to deal with the issue of accumulative error by identifying edge and sub-edge information from both Bluetooth and the light sensor. Overall, the accumulative error of the proposed multi-sensor fusion approach is below 65 cm in different cases of light arrangement. Compared to inertial sensor-based PDR system, the proposed multi-sensor fusion approach can improve 90% of the localization accuracy in an environment with an appropriate density of ceiling-mounted lamps. The results demonstrate that the proposed approach can improve the localization accuracy by utilizing multi-sensor data and fulfill the feasibility requirements of localization in an indoor navigation system.

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Evaluating the inclusivity of hospital wayfinding systems for people with diverse needs and abilities

Abstract: Our findings can contribute to understanding wayfinding issues in hospitals and to sensitize designers to the needs and knowledge levels of wayfinders when designing hospitals.

Cited by 28 publications

References 13 publications

Wayfinding Research in Library and Information Studies: State of the Field

Wayfinding Research in Library and Information Studies: State of the Field

Wayfinding in hospital landscape: syntactical analysis of planting design in hospitals in Kerman, Iran

Multi-Sensor Fusion Approach for Improving Map-Based Indoor Pedestrian Localization

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